Automotive Sales Specialist

14 hours ago

Elkridge, Maryland, United States Cox Full time
About the Role

We are seeking a highly skilled Dealer Services Specialist II to join our team at Manheim, a part of the Cox family of businesses.

Key Responsibilities
  • Provide exceptional customer service to our dealer clients, ensuring their auction experience is efficient, professional, and enjoyable.
  • Represent the dealer sales lane on sale days and promote Manheim products and services.
  • Work with dealers, managers, and coordinators to ensure vehicles are ready for auction, both in-lane and online.
  • Provide training and consultation on our products and services.
  • Assist with customer care issues and respond to dealer inquiries, problems, or concerns in a professional manner.
  • Consult customers on floor prices and market values of vehicles.
  • Coordinate with recon shops and lot operations to complete vehicle repairs, inspections, and details to ensure vehicles are prepared and ready for sale.
Requirements
  • A high school diploma or GED and 3 years of experience in a related field.
  • A valid driver's license.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks, and lift up to 15 pounds.
Preferred Qualifications
  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in sales support role.
About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech, and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all.

We offer a competitive salary and top-notch bonus/incentive plans, exceptional work-life balance, generous time-off policies, and accommodating work schedules. We also provide comprehensive healthcare, with multiple options for individuals and families, and generous 401(k) retirement plans with company match.

At Cox, we value diversity, equity, and inclusion. We are an Equal Employment Opportunity employer and welcome applications from qualified candidates of all backgrounds.

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