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Automotive Sales Specialist

2 months ago

Elkridge, Maryland, United States Cox Communications Full time
About the Role

We are seeking a highly skilled Dealer Services Specialist II to join our team at Manheim, a part of the Cox family of businesses.

In this role, you will be the primary point of contact for our dealer clients, ensuring their auction experience is efficient, professional, and enjoyable.

Key Responsibilities
  • Represent the dealer sales lane on sale days and promote Manheim products and services.
  • Receive reserve prices from dealers, assign order numbers, represent vehicles on the auction stage, and negotiate conditional bids.
  • Work with dealers, managers, and coordinators to ensure vehicles are ready for auction, both in-lane and online.
  • Provide training and consultation on our products and services.
  • Assist with customer care issues and respond to dealer inquiries, problems, or concerns in a professional manner and escalate as necessary.
  • Consult customers on floor prices and market values of vehicles.
  • Walk vehicles with account representatives and make recommendations for reconditioning to increase vehicle value.
  • Coordinate with recon shops and lot operations to complete vehicle repairs, inspections, and details to ensure vehicles are prepared and ready for sale.
Requirements
  • A high school diploma or GED and 3 years of experience in a related field.
  • A valid driver's license.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks, and lift up to 15 pounds.
  • Vision requirements include being able to see close, far, and in color, judge distances, and adapt to changes in focus.
Preferred Qualifications
  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in sales support roles.
Work Environment

Mostly indoor but may have exposure to outdoor weather conditions. Moderate noise level.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells, or simply uses cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.