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Virtual Client Support Specialist

2 months ago

Little Ferry, New Jersey, United States Talentify Full time

Industry Sector:
Language Interpretation Services

Why You Should Explore This Career Opportunity:
Compensation reaching up to $14.00 per hour
Comprehensive Medical, Dental, and Vision Benefits
401k Plan available for full-time staff
Accrual of Paid Time Off from the first day
Potential for professional growth and advancement within the company
Encouraging and cooperative workplace culture

Key Responsibilities (What You Will Do):
Welcoming and identifying clients
Collecting necessary information for billing purposes
Providing assistance with third-party connections as required
Facilitating the connection of interpreters to client conferences
Delivering outstanding customer service

Essential Qualifications (What You Need):
At least one year of customer service experience with a previous employer and a consistent work history
Must be 18 years or older with a high school diploma or GED
Capable of managing a high volume of incoming customer service calls with meticulous attention to detail in a dynamic, multi-tasking environment
Must provide proof of internet connection speed of at least 60 mbps download and 10 mbps upload
Excellent communication and problem-solving abilities

Preferred Qualifications (How to Stand Out):
Higher Education
Over one year of experience in a Call Center environment

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