Auto Customer Service Representative

1 week ago


Conyers, Georgia, United States Alacrity Solutions Full time
Auto Customer Service Representative

Alacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the primary point of contact for clients and play a critical role in the claims process.

Key Responsibilities:
  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist auto auditors and management with various tasks, including data entry, claim pulls, and communication with clients.
  • Ensure accurate and thorough claim documentation for each auto claim.
Requirements:
  • Previous experience in a customer support role, preferably in the insurance industry.
  • Strong phone and verbal communication skills, with the ability to multitask and manage time effectively.
  • Knowledge of Microsoft Office, including Word, Outlook, and Excel.
  • Ability to type a minimum of 50 words per minute.
What We Offer:
  • A competitive starting salary of $14.00 per hour.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • A 401(k) plan with company match.
  • Paid time off and holidays.
About Alacrity Solutions:

Alacrity Solutions is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind and strive to create a workplace that is welcoming and inclusive for all employees.



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