Customer Service Representative

1 week ago


Conyers, Georgia, United States Rockdale County, Georgia Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in the Water Customer Service Division.

Job Summary

This is an entry-level office work position involving in-person and telephone contact with customers. Through on-the-job training, employees are responsible for assisting customers with their payments and answering general questions.

Key Responsibilities
  • Receives and processes payments using an online computer system
  • Prepares and distributes receipts
  • Answers customer inquiries concerning payments
  • Opens cash drawer daily and takes payments by check, cash, money order, and credit card
  • Prints daily transaction reports and verifies the accuracy of payments being applied to the computerized system
  • Reconciles daily batches for finance
  • Explains department/office processes to customers and reviews documents submitted for accuracy
  • Provides information to the public by telephone or in person and resolves complaints and problems
  • Performs routine clerical and filing duties, receives, sorts, and distributes mail, and maintains a variety of department/office financial and account files
Requirements
  • High school diploma or equivalent
  • One year of customer service experience in a computerized work environment
  • Valid Georgia driver's license
Working Conditions

Work is typically performed in an office environment.



  • Conyers, Georgia, United States Rockdale County, Georgia Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Rockdale County, Georgia. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our water customers.Responsibilities:* Respond to customer inquiries and...


  • Conyers, Georgia, United States Superior Plus Full time

    Customer Service Representative OpportunitySuperior Plus Energy Services is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for answering incoming calls from customers, educating them on our products and services, and resolving issues in a professional and...


  • Conyers, Georgia, United States MAU Workforce Solutions Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at MAU Workforce Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, utilizing your in-depth knowledge of company products and programs.Key ResponsibilitiesHandle...


  • Conyers, Georgia, United States Wendy Bear - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.ResponsibilitiesEstablish and maintain...


  • Conyers, Georgia, United States Firehouse Subs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our restaurant.Key...


  • Conyers, Georgia, United States Alacrity Solutions Full time

    Auto Customer Service RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Auto Customer Service Representative to join our team. As a key member of our auto auditing department, you will serve as the primary point of contact for clients and play a critical role in the claims process.Key...


  • Conyers, Georgia, United States Pratt Industries Full time

    Job Title: Recycling Logistics Customer Service RepresentativeJoin Pratt Industries as a Recycling Logistics Customer Service Representative and play a vital role in ensuring the smooth operation of our logistics and customer service functions.Job Summary:This position is responsible for providing exceptional customer service and logistical support to our...


  • Conyers, Georgia, United States MAU Workforce Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at MAU Workforce Solutions in Conyers, GA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, utilizing your in-depth knowledge of company products and programs.Key...


  • Conyers, Georgia, United States MAU Workforce Solutions Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at MAU Workforce Solutions in Conyers, GA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, utilizing your in-depth knowledge of company products and programs.Key...


  • Conyers, Georgia, United States MAU Workforce Solutions Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at MAU Workforce Solutions in Conyers, GA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers by utilizing your in-depth knowledge of company products and programs.Key...


  • Conyers, Georgia, United States Pratt Industries Full time

    Job Title: Recycling Logistics Customer Service RepresentativeJoin Pratt Industries as a Recycling Logistics Customer Service Representative and play a vital role in ensuring the smooth operation of our logistics and customer service functions.Job Summary:This position is responsible for providing exceptional customer service to our clients, while also...


  • Conyers, Georgia, United States State of Georiga Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate 2 to join our team at the State of Georgia. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Conyers, Georgia, United States Michaels Stores Full time

    Michaels Stores is seeking a Part Time Service Team Member to join our team. **Job Summary:** As a Part Time Service Team Member, you will be responsible for delivering friendly customer service, helping customers shop our store, and finding what they're looking for. **Responsibilities:** * Deliver fast and friendly checkout experiences for all...


  • Conyers, Georgia, United States Jason Bryant - State Farm Agent Full time

    Job DescriptionAre you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will have the opportunity to assist customers with their insurance and financial services needs, helping them manage the risks of everyday life and recover from the unexpected.This...


  • Conyers, Georgia, United States State of Georiga Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate 2 to join our team at the State of Georgia. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Conyers, Georgia, United States State of Georiga Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate 2 to join our team at the State of Georgia. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Conyers, Georgia, United States State of Georiga Full time

    About the RoleWe are seeking a highly skilled Customer Service Associate 2 to join our team at the State of Georgia. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesRespond...


  • Conyers, Georgia, United States Knitwell Group Full time

    About UsLane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the power of fashion to transform lives and create a sense of community among our customers and associates.About the RoleWe are seeking a...


  • Conyers, Georgia, United States Phoenix Senior Living Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Concierge to join our team at Phoenix Senior Living. As a Concierge, you will be the first point of contact for our residents, families, and visitors, providing a warm and welcoming experience.Key ResponsibilitiesCustomer ExperienceOversee the community entry area, extending a warm welcome and...


  • Conyers, Georgia, United States Rockdale County, Georgia Full time

    Job SummaryThis is an entry-level office support position involving extensive personal and telephone contact with customers in various areas, including water customer service, property taxes, or motor vehicles. Through on-the-job training, employees perform progressively responsible work in one of the following areas of assignment: collecting payments on...