Internal Communications and Training Specialist
4 weeks ago
We're revolutionizing the car-buying experience by making it seamless and convenient online. Our mission is to change the way people buy cars, and we're looking for a talented individual to join our team as an Internal Communications and Training Specialist.
Job SummaryWe're seeking a highly skilled and experienced professional to develop and implement employee training programs that drive business results. As an Internal Communications and Training Specialist, you will create and deliver high-quality training materials, design and execute change management programs, and partner with leadership and team members to identify learning gaps and develop solutions.
Key Responsibilities- Assess and design learning programs based on learning and behavior change gaps
- Partner with leadership and team members to gain knowledge of work situations requiring training
- Create and develop change plans on policies, procedures, regulations, business initiatives, and technologies
- Develop teaching aids such as training handbooks, elearnings, demonstration models, multimedia visual aids, computer tutorials, and reference workshops
- Ability to simplify and communicate complex concepts and materials to individuals and groups of varying experience
- Participate in regular check-ins with project team members and trainees to measure progress and evaluate the effectiveness of training
- Ability to interpret technical data, processes, operating and maintenance instructions, and procedure manuals
- Drive program management
- Bachelor's degree from an accredited undergraduate institution
- 1 year (or less) of training, adult learning, or other relevant experience
- Experience with Adobe Captivate, Articulate 360, WorkDay Learning, and Google Suite
- Excellent communication, including written, oral, facilitation, and presentation skills
- Flexible, creative, and innovative, with the ability to manage responsibilities and priorities in a fast-paced, growth-oriented, and time-critical environment
- Solid organization, project management, and planning skills
- Ability to interact effectively with all departments and employee levels
- Strong abilities in dealing with ambiguity, problem-solving, critical thinking, and being analytical
- Knowledge of adult learning methodologies, learning management systems, and training delivery platforms
We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development. If you're passionate about delivering exceptional service and driving business results, we encourage you to apply for this exciting opportunity.
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