Store Presentation Specialist

1 week ago


Holyoke, Massachusetts, United States Macy's Full time
About the Role

The Fashion Merchandise Manager at Macy's is responsible for ensuring that every store customer enjoys an exceptional shopping experience. This role leads a team in ensuring merchandise is presented attractively, overseeing all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics.

Key Responsibilities
  • Apply fashion and merchandise execution experience and knowledge to drive sales and profits through effective merchandising.
  • Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment.
  • Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times.
  • Create stunning store displays using various resources.
  • Strategize on pricing, signage, visual presentation, events, and merchandising.
  • Provide strategic support for Own Your Style fixtures, fashion trends, and setups.
  • Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style.
  • Document work with photos to create visual resources that educate and inspire others.
  • Train the Manager of Sales & Customer Service on merchandising execution standards and techniques.
  • Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns.
  • Coach team members in effective merchandising techniques.
  • Manage inventory, including receipt flow, placement, and stockroom organization.
  • Work a flexible retail schedule, including days, evenings, weekends, and holidays.
Requirements
  • Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising.
  • Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment.
  • Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience.
  • Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement.
  • Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team.
  • Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals.
  • Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations.
  • Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively.
  • Sense of Urgency: Understanding of prioritization and urgency in a retail environment.
  • Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals.
  • Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication.
About Macy's

Macy's is a leading American department store chain that offers a wide range of products and services to its customers. As a Fashion Merchandise Manager, you will be part of a dynamic team that is committed to providing exceptional customer experiences and driving sales and profits through effective merchandising.

What We Offer
  • An inclusive, challenging, and refreshingly fun work environment
  • Competitive pay and benefits rooted in principles of equity
  • Performance incentives and annual merit review
  • Merchandise discounts
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance
  • Retirement Savings Plan with 401k match opportunity
  • Employee Assistance Program (mental health counseling and legal/financial advice)
  • Resources for continuous learning, career growth, and leadership development
  • 8 paid holidays
  • Paid Time Off (first year prorated depending on start date)
  • Tuition reimbursement program
  • Guild education benefit funds 100% of tuition, books, and fees in designated programs
  • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
  • Empowerment and autonomy to perform impactful work with tangible results


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