Senior Care Employee Manager

2 days ago


Dallas, Texas, United States Your Tailor Made Senior Service Full time

POSITION OVERVIEW

We are seeking a dedicated Employee Care Manager to enhance our management team, focusing on the recruitment, training, and oversight of our field personnel. This role is crucial in providing leadership to a large team committed to delivering exceptional care to seniors in their homes.

IDEAL CANDIDATE PROFILE

The ideal Employee Care Manager will possess experience in home care or home health services, showcasing the ability to lead a diverse group of field employees. Strong communication skills are essential for effectively interacting with employees, staff, and a varied client demographic. A quick learner with proficiency in technology, attention to detail, and the capability to meet deadlines is highly desirable.

KEY RESPONSIBILITIES

  • Recruiting, orienting, and training field employees/caregivers.
  • Managing caregiver staffing and scheduling.
  • Conducting employee performance reviews.
  • Overseeing employee management and incident reporting.
  • Facilitating ongoing training for caregivers.
  • Supporting office operations to ensure accurate scheduling and timekeeping.
  • Monitoring daily shift accuracy and addressing any missed clock-ins.
  • Ensuring a consistent flow of caregiver applicants.
  • Collaborating with staff to match caregivers with clients effectively.
  • Maintaining compliance with DADS/HHS standards for caregiver documentation.
  • Providing updates on activities and issues during weekly meetings.
  • Participating in marketing initiatives.

In addition to these responsibilities, we expect you to offer on-demand support to colleagues and engage in company-wide initiatives. Our standard office hours are Monday through Friday, with flexibility required to meet business needs. Your performance will primarily be assessed based on your ability to recruit, retain, and manage our caregiver roster while enhancing overall employee morale and engagement.

EDUCATIONAL BACKGROUND

A college degree or a combination of relevant college coursework and substantial work experience is required.



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