Senior Employee Care Coordinator
2 weeks ago
POSITION SUMMARY
We are seeking a dedicated Employee Care Manager to enhance our management team, focusing on the recruitment, training, and oversight of our field personnel. This role is crucial in providing guidance to a large team of caregivers who deliver essential services to seniors in their homes.
IDEAL CANDIDATE PROFILE
The ideal Employee Care Manager will possess experience in home care or home health sectors, showcasing the capability to lead a diverse group of field staff. Strong communication skills are essential, enabling effective interactions with employees, team members, and a varied clientele, as well as professional organizations. A quick learner, detail-oriented, and proficient in technology, the candidate should thrive under deadlines.
KEY RESPONSIBILITIES INCLUDE:
- Recruiting, orienting, and training field employees/caregivers.
- Staffing and scheduling for field employees/caregivers.
- Conducting employee performance evaluations.
- Managing employee relations and addressing incident reports.
- Facilitating ongoing training for employees/caregivers.
- Supporting office operations, ensuring accurate scheduling and attendance tracking.
- Monitoring shift assignments to prevent missed clock-ins and no-shows.
- Confirming caregiver availability for shifts to ensure coverage.
- Maintaining a consistent influx of caregiver applicants.
- Collaborating with staff to align caregivers with client needs.
- Keeping comprehensive caregiver records in compliance with regulatory standards.
- Providing updates on activities and challenges during weekly meetings.
- Engaging in marketing initiatives.
In addition to these core responsibilities, the Employee Care Manager is expected to offer support to colleagues and actively participate in company-wide and regional projects. Our standard office hours are Monday through Friday, from 9 AM to 5 PM, with the understanding that flexibility may be required based on business needs. Success in this role will be measured by the ability to recruit, retain, and effectively manage our caregiver team while fostering a positive work environment.
EDUCATIONAL BACKGROUND
A college degree or a combination of relevant coursework and substantial work experience is required.
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