Customer Service Representative
1 week ago
At TSYS, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for resolving technical issues and providing exceptional service to our clients.
Key Responsibilities:
- Resolve client and merchant technical support issues related to point of service (POS) products
- Provide standardized responses using established documentation and processes
- Enter required data into databases while resolving customer issues
- Meet established goals and objectives for quality and productivity measures
Requirements:
- High School Diploma or Equivalent
- Typically Minimum 2 Years Relevant Experience
- Previous customer service experience
- Previous technical support experience
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
Global Payments Inc. is an equal opportunity employer.
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