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Customer Service Representative

1 month ago

Jeffersonville, Indiana, United States AI Group Full time
Job Opportunity

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at AI Group. As a key member of our sales and marketing team, you will be responsible for delivering exceptional customer experiences and driving business growth through innovative marketing and sales strategies.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to understand their needs and preferences
  • Provide expert product knowledge and education to customers, addressing their inquiries and concerns
  • Research and identify new business opportunities to expand our sales pipeline
  • Collaborate with cross-functional teams to develop and implement effective marketing campaigns
  • Stay up-to-date with industry trends and product developments to ensure expertise and competitiveness

Requirements:

  • High school diploma or equivalent required; 1-2 years of customer service or sales experience preferred
  • Excellent communication and interpersonal skills, with a strong ability to build rapport with clients
  • Proven ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines
  • Strong problem-solving skills, with a focus on finding creative solutions to customer challenges
  • Positive and professional attitude, with a commitment to delivering exceptional customer experiences

About AI Group:

We are a dynamic and innovative company dedicated to helping our clients maximize their profitability and brand exposure through cutting-edge sales and marketing strategies. If you are a motivated and results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity.