Operations Manager

6 days ago

Coppell, Texas, United States Vari Full time
Operations Specialist

Vari is seeking an experienced Operations Specialist to oversee our parcel operations and final mile transportation, manage 3PL partners, and ensure that every customer interaction reflects the high standards of the Vari brand.

Key Responsibilities:

  • Develop and implement strategies to optimize parcel and final mile freight networks, ensuring service levels and capacity meet or exceed expectations.
  • Lead cross-functional teams to maintain exceptional service across all channels, with a strong emphasis on enhancing the customer experience.
  • Build and maintain strong relationships with parcel carriers, acting as the primary liaison between carriers and 3PL partners.
  • Collaborate with multiple departments and partners to ensure timely product delivery within the desired timeframe.
  • Monitor and measure key performance indicators to sustain high levels of performance, execution quality, and cost efficiency.
  • Demonstrate a strong sense of urgency and responsiveness in serving Vari teammates and customers.
  • Handle all correspondence promptly and effectively, maintaining proactive communication with internal and external business partners.
  • Maintain and update carrier scorecards to track performance.
  • Utilize system knowledge and analytical skills to extract and report business data, identifying operating trends for monthly reports.
  • Work closely with the operations team to identify improvement areas, develop new processes and procedures, and regularly discuss progress and troubleshoot challenges.

Requirements:

  • 2 to 3 years of relevant experience or a bachelor's degree with an emphasis in operations or supply chain management.
  • Strong understanding of parcel shipping processes, regulations, and documentation requirements.
  • Experience in SAP and Salesforce.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
  • Detail-oriented with a focus on accuracy and compliance.
  • Ability to work independently and adapt to changing priorities in a fast-paced environment.

About Vari:

We're a leading provider of flexible workspace solutions, dedicated to helping high-growth businesses unlock the potential of their workforce. With a strong focus on innovation, diversity, and inclusion, we're committed to creating a workplace culture that inspires creativity, collaboration, and growth.

Why Join Us:

  • Be part of a dynamic and fast-paced environment that's shaping the future of work.
  • Collaborate with a talented team of professionals who share your passion for innovation and excellence.
  • Enjoy a comprehensive benefits package, including medical, dental, and 401k, as well as profit sharing, education reimbursement, and wellness perks.
  • Take advantage of opportunities for professional growth and development, including training, mentorship, and career advancement.

Equal Employment Opportunity:

Vari is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.

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