Custodial Operations Manager
2 weeks ago
Position Title: Janitorial Manager
Reports To: Director of Operations
Salary: $90,000
Pay Grade: 15
About Us: Compass Group USA, through its ESFM division, specializes in Integrated Facilities Management (IFM). We are dedicated to enhancing workplace environments, ensuring they are safe, healthy, and sustainable. Our diverse clientele spans various sectors, including Life Sciences, Technology, Oil & Gas, and Manufacturing.
With a self-performance model that covers 80% of our services, we provide a consistent and high-quality experience that boosts employee engagement and productivity.
Position Summary: The Janitorial Manager oversees all custodial operations within the assigned contract. Responsibilities will be tailored to meet client expectations and guided by the Director of Operations.
Key Responsibilities:
- Experience in GMP, commercial cleaning, and financial planning is preferred.
- Delegate tasks effectively among team members.
- Supervise and coordinate cleaning activities in designated areas, ensuring compliance with contract requirements.
- Manage staffing schedules to maintain adequate coverage.
- Authorize time off and oversee timekeeping.
- Train custodial staff on the use of cleaning equipment.
- Lead, motivate, and evaluate team performance.
Supervisory Duties: Collaborate with client management to address service-related matters. Conduct inspections to ensure satisfactory performance and resolve any client concerns. Regularly meet with team members to assess service delivery and implement improvements. Monitor inventory and ensure all equipment is maintained in optimal condition. Be prepared to assist with hands-on cleaning when necessary.
Qualifications: The ideal candidate will possess strong organizational and planning skills, with a keen attention to detail and the ability to manage multiple priorities effectively. Excellent customer service skills are essential. A minimum of five to ten years of supervisory experience in custodial services is required, along with a solid understanding of both routine and specialized cleaning operations. Flexibility in working hours is necessary, including potential evenings and weekends. A high school diploma or equivalent is preferred. Bilingual proficiency in English and Spanish is advantageous. Candidates must successfully pass a background check.
Join Our Team: Compass Group is an equal opportunity employer, committed to diversity and inclusion in the workplace. We encourage all qualified applicants to apply.
Benefits: Associates at Compass Group enjoy a comprehensive benefits package, including medical, dental, vision, life insurance, retirement plans, paid time off, and various wellness programs.
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