Service Operations Representative
1 week ago
At GXO Logistics, Inc., we strive to attract top talent by offering competitive salaries and a comprehensive benefits package. This includes full health coverage (medical, dental, and vision), a 401(k) plan, life insurance, disability benefits, and additional perks.
Key Responsibilities:
- Manage workload distribution among warehouse personnel, material handlers, and drivers.
- Generate work orders; address order issues and resolve discrepancies as necessary.
- Oversee the assignment and release of orders designated for loading and unloading.
- Research and allocate inventory for various orders.
- Input data for incoming and outgoing shipments into the Warehouse Management System (WMS) and produce bills of lading (BOLs).
- Create and maintain essential reports.
- Process, audit, and organize various documentation.
Qualifications for Success at GXO:
To be considered, you will need:
- Proficiency in Microsoft Office applications.
- Strong communication skills to effectively interact with carriers, customers, staff, and management.
- Demonstrated ability to manage multiple tasks and prioritize responsibilities in a dynamic environment.
It would be advantageous if you also possess:
- A high school diploma or equivalent.
- Flexibility to work varied schedules as required.
- At least one year of experience in customer service.
- Six months of experience in a warehouse environment.
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