Customer Service Representative

2 months ago


Fargo, North Dakota, United States EA Solutions Full time

Job Description

Customer Service Representative

We are seeking highly motivated and customer-focused individuals to join our team at EA Solutions as a Part Time Customer Service Assistant. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and supporting our expanding clientele.

Key Responsibilities:

  • Interact with clients and stakeholders in a sensitive and professional manner, providing personalized support and resolving inquiries in a timely and effective manner.
  • Handle incoming customer inquiries and concerns, providing clear and concise information and explanations about our programs and services.
  • Contribute to fostering a positive, inclusive, and equitable work environment that promotes team effectiveness and customer satisfaction.

Requirements:

  • High School Diploma with a preference for Accounting 12 or Math 12.
  • Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Proficiency in Microsoft Office applications, including Word and Excel.
  • Demonstrated dedication to providing exceptional customer service, with a strong focus on delivering personalized support and exceeding customer expectations.
  • Ability to work independently and as part of a team, with a strong commitment to collaboration and open communication.

Compensation:

Compensation starts at $18.50 per hour, with potential for higher pay based on experience and performance.



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