Customer Service Representative
2 months ago
Job Description
Customer Service Representative
We are seeking highly motivated and customer-focused individuals to join our team at EA Solutions as a Part Time Customer Service Assistant. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and supporting our expanding clientele.
Key Responsibilities:
- Interact with clients and stakeholders in a sensitive and professional manner, providing personalized support and resolving inquiries in a timely and effective manner.
- Handle incoming customer inquiries and concerns, providing clear and concise information and explanations about our programs and services.
- Contribute to fostering a positive, inclusive, and equitable work environment that promotes team effectiveness and customer satisfaction.
Requirements:
- High School Diploma with a preference for Accounting 12 or Math 12.
- Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
- Proficiency in Microsoft Office applications, including Word and Excel.
- Demonstrated dedication to providing exceptional customer service, with a strong focus on delivering personalized support and exceeding customer expectations.
- Ability to work independently and as part of a team, with a strong commitment to collaboration and open communication.
Compensation:
Compensation starts at $18.50 per hour, with potential for higher pay based on experience and performance.
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