Student Financial Support Advisor

1 week ago


Harrisburg, Pennsylvania, United States Harrisburg Area Community College Full time

Position Overview: This role is integral to the management of federal and state financial assistance programs, focusing on student engagement and service excellence.

Key Responsibilities:

  • Assist in the administration of financial aid programs, collaborating with team members to address specific needs within the department.
  • Evaluate financial aid applications, allocate funds to student accounts, and verify necessary documentation.
  • Achieve designated financial aid processing targets while ensuring accuracy and compliance.
  • Interpret and apply federal student aid regulations, making informed decisions regarding student eligibility and aid packages.
  • Manage the collection and processing of sensitive financial documents, ensuring accuracy and confidentiality.
  • Complete necessary paperwork for third-party financial aid programs.
  • Communicate financial aid information effectively to students and stakeholders, providing educational resources as needed.
  • Engage with students to resolve inquiries and provide exceptional customer service through various communication channels.
  • Develop expertise in financial aid practices, maintaining current knowledge of industry trends and regulations.
  • Foster strong relationships with faculty, staff, and administration to enhance the financial aid experience.
  • Participate in training and meetings, contributing to team efforts in delivering financial aid services.
  • Perform additional duties as assigned to support the financial aid office.

Employment Type: Full-Time, 12-Month Position

About Harrisburg Area Community College:

Our Mission: To provide accessible education and foster lifelong learning.

Diversity Commitment: HACC is dedicated to creating an inclusive environment that values diverse perspectives and experiences.

Core Values:

  • Excellence: We strive for high standards and exceptional service.
  • Innovation: We embrace new ideas and approaches to meet community needs.
  • Inclusivity: We promote respect and cultural sensitivity in all interactions.
  • Integrity: We uphold honesty and transparency in our operations.


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