Student Financial Support Advisor
1 week ago
Position Overview: This role is integral to the management of federal and state financial assistance programs, focusing on student engagement and service excellence.
Key Responsibilities:
- Assist in the administration of financial aid programs, collaborating with team members to address specific needs within the department.
- Evaluate financial aid applications, allocate funds to student accounts, and verify necessary documentation.
- Achieve designated financial aid processing targets while ensuring accuracy and compliance.
- Interpret and apply federal student aid regulations, making informed decisions regarding student eligibility and aid packages.
- Manage the collection and processing of sensitive financial documents, ensuring accuracy and confidentiality.
- Complete necessary paperwork for third-party financial aid programs.
- Communicate financial aid information effectively to students and stakeholders, providing educational resources as needed.
- Engage with students to resolve inquiries and provide exceptional customer service through various communication channels.
- Develop expertise in financial aid practices, maintaining current knowledge of industry trends and regulations.
- Foster strong relationships with faculty, staff, and administration to enhance the financial aid experience.
- Participate in training and meetings, contributing to team efforts in delivering financial aid services.
- Perform additional duties as assigned to support the financial aid office.
Employment Type: Full-Time, 12-Month Position
About Harrisburg Area Community College:
Our Mission: To provide accessible education and foster lifelong learning.
Diversity Commitment: HACC is dedicated to creating an inclusive environment that values diverse perspectives and experiences.
Core Values:
- Excellence: We strive for high standards and exceptional service.
- Innovation: We embrace new ideas and approaches to meet community needs.
- Inclusivity: We promote respect and cultural sensitivity in all interactions.
- Integrity: We uphold honesty and transparency in our operations.
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