Customer Service Representative

2 weeks ago


Kenosha, Wisconsin, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our members.

Key Responsibilities
  • Provide top-notch customer service by greeting and thanking members, answering questions, and resolving issues in a timely and professional manner.
  • Operate a cash register and process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including the front-end area, by restocking shelves, sweeping the floor, and performing other tasks as needed.
  • Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a positive attitude and a focus on customer satisfaction.
  • Collaborate with colleagues to achieve sales goals, promote products, and provide excellent customer service.
Requirements
  • High school diploma or equivalent required; some college or experience in retail or customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

As a Frontline Cashier Associate at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including health insurance, 401(k), and paid time off. We also offer training and development programs to help you grow and succeed in your career.

At Sam's Club, we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We believe that our associates are our greatest asset, and we strive to provide opportunities for growth and development that help them achieve their full potential.



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