Store Operations Manager

3 days ago

Manhattan, Kansas, United States Leiszler Oil Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our store operations at Short Stop. As a key member of our management team, you will be responsible for overseeing daily store operations, supervising employees, and managing inventories to ensure exceptional customer service and sales growth.

Key Responsibilities
  • Oversee daily store operations, including supervising employees and managing inventories
  • Ensure sufficient staffing levels to meet the needs of our guests
  • Recruit, train, develop, and motivate employees to achieve sales goals and provide excellent customer service
  • Demonstrate leadership and promote a teamwork environment, setting high standards and modeling outstanding behavior
  • Implement new product lines and create strategies to introduce and promote them to our guests
  • Promote the store to guests and members of the community
  • Maintain safety and security of the store, properly documenting incidents that occur
  • Ensure that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service
  • Analyze and measure business trends, develop and implement plans to maximize sales and meet or exceed goals and objectives
  • Control shrink, expenses, and payroll
  • Ensure appropriate merchandise stock levels, merchandise adjacencies, and presentations in all departments; ensure selling floor is adequately stocked
  • Comparison shop and report results; share information with supervisor and make appropriate price adjustments
  • Review store trends and recommend and initiate changes for maximizing goals and objectives
  • Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-throughs, and audits
  • Continually evaluate and react to performance issues and actively recruit assistant management candidates
  • Train and develop store management in all aspects of the business; direct and monitor training and development for all store personnel
Physical Requirements
  • Ability to process information and merchandise through computer systems and POS register systems
  • Ability to communicate with associates and guests
  • Ability to read, count, and write to accurately complete all documentation
  • Ability to freely access all areas of the store, including selling floor, stock area, and register area
  • Ability to operate and use all equipment necessary to run the store
  • Ability to climb ladders
  • Ability to move or handle merchandise throughout the store, generally weighing 0-50 pounds
  • Ability to work varied hours/days to oversee store operations
Disclaimer

This job description is not a complete listing of responsibilities, but reflects the general qualifications, duties, and/or responsibilities necessary to develop in this position.

The company reserves the right to revise the job description when circumstances are necessary for reasons such as, but not limited to, new systems, technical developments, emergencies, and workload or personnel changes.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

EOE/Minority/Female/Veteran/Disabled

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