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Restaurant Operations Manager

2 months ago

Manhattan, Kansas, United States The Wendy's Company Full time
Job Summary

As a General Manager at The Wendy's Company, you will be responsible for leading a team of restaurant staff to deliver exceptional customer experiences and drive business results. This role requires a strong leader who can inspire and motivate their team to achieve sales goals, maintain high-quality standards, and provide excellent customer service.

Key Responsibilities
  • Leadership and Team Management: Oversee the daily operations of a Wendy's restaurant, including managing staff, developing and implementing business strategies, and ensuring compliance with company policies and procedures.
  • Customer Experience: Foster a positive and welcoming environment for customers, ensuring that their expectations are exceeded every visit.
  • Business Performance: Drive sales growth, manage labor costs, and maintain high-quality standards to achieve business objectives.
  • Training and Development: Develop and implement training programs to enhance staff skills and knowledge, ensuring that team members are equipped to deliver exceptional customer experiences.
  • Problem-Solving and Decision-Making: Anticipate and identify problems, and initiate corrective action to resolve issues and improve business performance.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of restaurant management experience.
  • Skills: Strong leadership and communication skills, ability to motivate and inspire a team, excellent problem-solving and decision-making skills, and a strong work ethic.
  • Physical Demands: Ability to stand for long periods, frequent bending, kneeling, and lifting.
What We Offer
  • Competitive Pay: Competitive salary and bonus program.
  • Benefits: Comprehensive benefits package, including health insurance, life insurance, and paid time off.
  • Advancement Opportunities: Opportunities for career advancement and professional growth.