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Retail Operations Leader

2 months ago

Manhattan, Kansas, United States Tractor Supply Full time

Position Overview: The Retail Operations Leader is essential in guiding the store's daily functions and ensuring a superior customer experience. This role involves mastering the responsibilities of a Store Manager while fostering a positive environment for both customers and team members.

Key Responsibilities:

  • Team Development: Recruit, train, and mentor team members to enhance their skills and promote a culture of excellence.
  • Customer Engagement: Deliver exceptional service by understanding customer needs and providing tailored solutions.
  • Operational Excellence: Oversee daily store operations, ensuring efficient processes and a well-organized environment.
  • Sales Management: Drive sales growth through effective inventory management and strategic merchandising.
  • Financial Accountability: Monitor and manage budgets, sales forecasts, and profit margins to achieve financial targets.
  • Community Connection: Engage with the local community to strengthen relationships and enhance brand loyalty.

Essential Skills:

  • Strong leadership and interpersonal skills.
  • Ability to analyze sales data and implement effective strategies.
  • Excellent communication skills, both verbal and written.
  • Proficiency in retail management systems and point-of-sale technology.

Qualifications:

  • Prior experience in retail management or a related field.
  • High school diploma required; a degree in business or a related field is preferred.
  • Must be at least 18 years old and possess a valid driver's license.

Working Conditions: This role requires standing for extended periods and the ability to lift up to 50 pounds. Flexibility in working hours, including weekends and holidays, is necessary to meet business needs.