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Client Support Specialist
2 months ago
The Account Coordinator plays a pivotal role in supporting the Account Services team at LT. This dynamic individual must be highly motivated and organized to thrive in our fast-paced environment.
Key Responsibilities
- Documentation Management
- Draft and edit of Scope of Work documents, Internal Account/Project Briefs, Master Services Agreements, Change Orders, and other necessary documentation
- Client Communication
- Provide timely updates to clients regarding due dates, status of deliverables, and important information
- Project Coordination
- Assist with tracking and logging of account meeting notes and milestones
- Assist with scheduling of project deliverables in our project management system
- Research and Support
- Assist in research and collection of work samples for presentations
- Content Review
- Review grammar, spelling, and formatting of documents to be presented to clients
- Presentation Development
- Create, edit, and review presentations in PowerPoint & Keynote
- Meeting Coordination
- Assist with scheduling of meetings, conferences, and follow-ups with clients
Reporting Relationship
The Account Coordinator will report to a senior member of the Account Services team, who will provide mentorship, oversight, and assistance with day-to-day responsibilities and career growth.
Requirements
- Bachelor's degree in business, marketing, or a related field is preferred
- Excellent ability to meet deadlines on projects and coordination of tasks
- Natural ability to multi-task and prioritize in a busy, fast-growth environment
- Proficiency in MS Word, Excel, PowerPoint, and Keynote (Mac) is essential
- Extraordinary communication skills; providing the Account Services team with information about the status of coordination tasks or issues
- Passion for the latest and greatest in technology, marketing, advertising, communications, and innovation
- Driven to accept responsibility and accountability for work while seeking opportunities for additional challenges and growth
