Client Care Specialist

4 days ago


Phoenix, Arizona, United States Western Alliance Bank Full time
Job Title: Client Care Specialist Job Summary: We are seeking a highly skilled Client Care Specialist to join our team at Western Alliance Bank. As a Client Care Specialist, you will be responsible for providing exceptional client service, processing transactions, and responding to client inquiries in a timely and professional manner. Key Responsibilities: * Provide exceptional client service, responding to client inquiries and resolving issues in a timely and professional manner * Process transactions, including deposits, withdrawals, and transfers * Maintain accurate records and reports, ensuring compliance with regulatory requirements * Collaborate with internal teams to resolve client issues and improve overall client experience * Develop and maintain knowledge of banking products and services, recommending solutions to clients as needed Requirements: * High school diploma or equivalent * 1+ years of direct, related experience in customer service, banking operations, or treasury management * Strong communication and problem-solving skills * Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines * Basic knowledge of banking operations, including deposit operations, loan administration, and treasury management What We Offer: * Competitive salary and benefits package * Opportunities for professional growth and development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance About Us: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. We are committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, national origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information.

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