Customer Service Associate

2 weeks ago


Mt Holly, United States Food Lion Full time

Position Overview:

As a vital member of our Grocery Department, you will play a key role in delivering outstanding customer service and ensuring operational excellence. Your responsibilities will include:

  • Delivering top-notch customer service to enhance the shopping experience
  • Upholding high standards in line with company policies and procedures
  • Driving sales through exceptional service and customer engagement
  • Reducing inventory loss by adhering to established practices
  • Creating a welcoming shopping environment for all customers
  • Maintaining cleanliness and organization of merchandise displays
  • Managing inventory by ordering, receiving, and showcasing products according to guidelines
  • Utilizing company systems for effective inventory management and ordering
  • Following Food Safety and Workplace Safety protocols diligently
  • Reporting any incidents or accidents promptly
  • Complying with all regulatory requirements and company policies
  • Completing necessary training programs to enhance skills
Candidate Qualifications:
  • Preferred: High school diploma or equivalent
  • Excellent interpersonal and communication abilities
  • Openness to learning and adapting to new tasks
  • Problem-solving skills utilizing technical information
  • Physical capability to perform job responsibilities
Physical Demands:
  • Proficient use of computers and communication tools
  • Ability to lift and transport items weighing up to 50 lbs.
  • Capacity to stand and walk for extended durations

Join Food Lion and contribute to a leading grocery retail organization. Your commitment to providing exceptional customer service and maintaining efficient operations will be essential to our success.



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