Customer Service Associate
2 weeks ago
Position Overview:
As a vital member of our Grocery Department, you will play a key role in delivering outstanding customer service and ensuring operational excellence. Your responsibilities will include:
- Delivering top-notch customer service to enhance the shopping experience
- Upholding high standards in line with company policies and procedures
- Driving sales through exceptional service and customer engagement
- Reducing inventory loss by adhering to established practices
- Creating a welcoming shopping environment for all customers
- Maintaining cleanliness and organization of merchandise displays
- Managing inventory by ordering, receiving, and showcasing products according to guidelines
- Utilizing company systems for effective inventory management and ordering
- Following Food Safety and Workplace Safety protocols diligently
- Reporting any incidents or accidents promptly
- Complying with all regulatory requirements and company policies
- Completing necessary training programs to enhance skills
- Preferred: High school diploma or equivalent
- Excellent interpersonal and communication abilities
- Openness to learning and adapting to new tasks
- Problem-solving skills utilizing technical information
- Physical capability to perform job responsibilities
- Proficient use of computers and communication tools
- Ability to lift and transport items weighing up to 50 lbs.
- Capacity to stand and walk for extended durations
Join Food Lion and contribute to a leading grocery retail organization. Your commitment to providing exceptional customer service and maintaining efficient operations will be essential to our success.
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