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Customer Service Ambassador

2 months ago


Mt Holly, United States Raynorservicesnj Full time
About Us

At Raynor Services, we pride ourselves on being a dynamic and supportive team that values our employees and strives to provide exceptional customer service.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative/Dispatcher to join our team. As a key member of our team, you will be responsible for providing top-notch customer service, resolving customer complaints, and ensuring a positive experience for our clients.

Responsibilities
  • Provide exceptional customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer complaints and concerns
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Meet or exceed performance metrics and productivity standards
Requirements
  • 3 years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and conflict resolution skills
  • Valid driver's license and clean driving record
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and dynamic work environment
  • Recognition and rewards for outstanding performance