Hotel Service Associate

4 days ago


Mt Holly, United States BBL Hospitality Full time
Job Summary

BBL Hospitality is seeking a skilled and friendly Hotel Service Associate to join our team. As a Hotel Service Associate, you will be responsible for providing exceptional dining experiences for our guests.

Key Responsibilities
  • Welcome and greet guests, making them feel comfortable and ensuring their needs are met.
  • Inform guests of specials and menu changes, making recommendations based on their preferences.
  • Take food and beverage orders, enter them into our point-of-sale system, and deliver orders to guests in a timely manner.
  • Perform side work, maintain clean service areas, and monitor guest satisfaction.
  • Prepare final bills, present checks to guests, and process payments.
  • Assist fellow servers and buspersons as needed to ensure smooth restaurant operations.
Requirements
  • Ability to communicate and understand the predominant language(s) of our guests.
  • Basic knowledge of dining room and service procedures and functions.
  • Basic math skills and ability to handle money and operate a point-of-sale system.
  • Physical ability to work in a standing position for long periods and safely lift and maneuver trays of food.
What We Offer
  • Paid Time Off
  • 401K Investment
  • Referral Bonus
  • Associate Development Plan Opportunities
  • Internal Promotion Opportunities
  • Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
  • Associate Travel Program Discounts

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