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Customer Service Representative

4 weeks ago

Hammond, Louisiana, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Responsibilities:
  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
  • Clean and inspect equipment on the lot, maintaining a high level of quality and cleanliness.
  • Answer customer questions and educate them on U-Haul products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring, ensuring safe and secure connections.
  • Fulfill propane and drive a forklift, with certification offered through U-Haul upon employment.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals.

May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to provide a safe and healthy work environment for our team members.