IT Support Specialist
3 weeks ago
We are seeking a highly skilled IT Field Technician to join our team at Waste Connections. As a key member of our IT department, you will be responsible for providing technical support and assistance to our districts and field locations.
Key Responsibilities- Installation, configuration, and troubleshooting of TCP/IP networking, including Cisco Switching configuration, Cisco routers, Meraki SD-WAN, and ISP procurement.
- Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration, and build and configure end-user systems.
- Maintenance of district VOIP phone systems, including procurement and configuration with Spectrum WAVE VOIP services.
- Basic Microsoft Windows end-user configuration, including profiles, printers, applications, and AD group membership configuration.
- iPhone and Android phone procurement, configuration, troubleshooting, and repair.
- Demonstrated proficiency in at least four of the following areas: Windows 10/11 OS fundamentals, Thin Clients and Citrix Software fundamentals, Knowledge of Windows Server, VOIP Telecom Phone systems, Microsoft SQL database principles, General Networking principles, and Aptitude for IT troubleshooting methodology.
- Ability to lift up to 50lbs.
- Preferred qualifications include a Bachelor's Degree in Computer Science or related field, 2 years or more of Network Administration and support, experience working with Microsoft OS and Office Applications, cell phone and app proficiency, independent with the ability to manage multiple projects simultaneously, proficient time management and organizational skills, and proficient communication with Districts and associated team members.
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans). We offer a competitive salary, travel expense reimbursement, and competitive mileage compensation when utilizing personal vehicle.
We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. If you are a motivated and detail-oriented individual who is passionate about IT and customer service, we encourage you to apply for this exciting opportunity.
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