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IT Support Specialist

2 months ago

Charlotte, North Carolina, United States Blythe Construction Full time
Job Title: IT Support Specialist

We are seeking an experienced IT Support Specialist to join our team at Blythe Construction in Charlotte, NC. As a key member of our Technology team, you will provide technical support and assistance to our employees, ensuring the smooth operation of our systems and infrastructure.

Key Responsibilities:
  • Provide Tier 1-2 support for desktops with Windows operating systems
  • Triage software applications and assist users in the efficient use of applications
  • Install and configure new Windows 11 computers, monitors, and printers
  • Assist with system administration tasks, including server upgrades, patches, deployments, and architecture review/design
  • Knowledge or ability to learn about Ring Central Support and Jira
Requirements:
  • Minimum 7 years of technical experience working with hardware/software
  • Experience working in Windows and virtualized environments
  • Ability to utilize an ITSM system for change and incident management
  • Must have experience providing end-user support with Windows 10, Windows 11, printers, and monitors
  • Preferred knowledge of Windows Server, server hardware, experience with scripting languages (PowerShell), domain administration, network troubleshooting, storage, switches, routers, firewalls, access points, videoconferencing, printers, copiers, smartphones, VoIP, LAN, WAN, Active Directory, DHCP, DNS, SharePoint, Office 365, antivirus, spyware removal, and backup/restore processes
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.