Guest Service Specialist
6 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador at Antoon Hospitality Group. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that every customer leaves our restaurant feeling valued and satisfied.
Key Responsibilities
- Provide personalized service to guests, ensuring that their needs are met and exceeded.
- Work collaboratively with the management team to maintain a clean and welcoming environment.
- Take orders accurately and efficiently, using a Point of Sale register to process transactions.
- Handle cash and credit transactions, including counting correct change.
- Assist with maintaining inventory levels and stocking supplies as needed.
- Participate in ongoing training and development to improve skills and knowledge.
- Contribute to a positive and inclusive team culture, promoting a safe and respectful work environment.
Requirements
- High school diploma or equivalent preferred.
- Previous experience in a limited service restaurant or customer-facing role an asset.
- Ability to work variable shifts, including weekends and holidays.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Physical ability to lift up to 50 pounds and stand for long periods.
What We Offer
- A competitive hourly rate.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- A comprehensive training program to help you succeed in your role.
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