Client Service Representative

2 weeks ago


St Petersburg, Florida, United States Tim Tran - State Farm Agent Full time
Job Overview

POSITION SUMMARY:

As a Client Service Representative at Tim Tran - State Farm Agent, you will play a vital role in delivering outstanding client experiences that contribute to the success of our insurance agency. Your strong attention to detail, exceptional customer service abilities, and genuine desire to assist others will make you an excellent addition to our team.

We are eager to connect with individuals who embody a customer-centric mindset and possess the empathy we value in our agency. We foresee opportunities for internal advancement for those who are particularly motivated and have a sales-oriented approach.

KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-focused, needs-based approach to educate clients about available insurance solutions.
  • Communicate effectively to meet customer needs while supporting the growth of our agency.

REQUIRED QUALIFICATIONS:

  • Commitment to providing exceptional customer service.
  • Able to relate effectively to clients, addressing their inquiries and anticipating their needs.
  • Strong communication skills to assist clients and collaborate with agency team members.
  • Proactive in identifying and resolving issues.

As a member of our team, you will enjoy:

  • A competitive salary with commission and bonus opportunities.
  • Comprehensive health benefits.
  • Paid time off, including vacation and personal/sick days.
  • Valuable industry experience.
  • Opportunities for professional growth and advancement within the agency.
  • 401K, Life, and Disability benefits.


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