Hotel Operations Manager

5 days ago


Honolulu, Hawaii, United States Pacific Monarch Hotel Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Pacific Monarch Hotel team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities
  • Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Develop and implement strategies to increase revenue and improve guest satisfaction.
  • Manage and motivate a team of hotel staff, providing coaching and training to ensure excellent service delivery.
  • Monitor and control hotel expenses, ensuring budgetary targets are met.
  • Collaborate with the sales and marketing team to develop and implement sales strategies.
  • Ensure compliance with all relevant laws and regulations, including health and safety standards.
  • Develop and implement policies and procedures to ensure the hotel operates efficiently and effectively.
Requirements
  • Minimum 4 years of experience as a General Manager in a similar hotel environment.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and stakeholders.
  • Proven track record of driving revenue growth and improving guest satisfaction.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • A chance to develop your leadership and management skills.
  • A collaborative and supportive team environment.


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