Account Manager

3 weeks ago


Wallingford, Connecticut, United States Times Microwave Systems Full time

Job Title: Account Manager

About the Role:

We are seeking a skilled Account Manager to join our team at Times Microwave Systems. As an Account Manager, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective support to customers regarding orders, pricing, product availability, and backlog reporting.
  • Collaborate with other TMS functions to manage customer requests, expedite late orders, and resolve issues.
  • Communicate with customers on product lead times, delivery requests, and product availability.
  • Analyze and enter purchase orders, update open order reports, and provide to accounts as requested.
  • Investigate and process customer returns.

Requirements:

  • Bachelor's degree or equivalent work experience.
  • At least 3 years of experience in sales and/or customer service.
  • Strong negotiation, problem-solving, and communication skills.
  • Familiarity with ERP systems, preferably Oracle.
  • Experience working in a manufacturing environment is a plus.

Salary: $60,000 - $80,000 per year, depending on experience.



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