Operations Manager
2 weeks ago
SBM Management Services, LP is seeking an experienced Operations Manager to oversee the coordination and direction of operations necessary to carry out contractual responsibilities between SBM and customers.
Key Responsibilities:- Develop and implement work schedules to ensure adequate service and monitor compliance.
- Prepare schedules for service personnel, assign personnel to routes, and evaluate performance.
- Conduct inspections and evaluations of establishments to ensure program compliance, including safety, quality, and service standards.
- Help monitor inventories, supplies, and equipment, and investigate and promote improved equipment and methods.
- Review customer requests for service, identify causes for service requests, and address with management.
- Assist with the implementation and execution of policies and goals, and inspect plant and evaluate use of space and facilities.
- Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
- Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents.
- Maintain a safe work environment for self and employees, and assist with compliance with local, state, and federal regulations.
- Act as liaison between company, customers, clients, employees, and subcontractors, and review correspondence concerning contractors and respond as appropriate.
- Establish and maintain contact with contractors to ensure the smooth working of the contract process.
- Conduct and attend meetings to communicate top-down and bottom-up on a consistent real-time basis with customers, clients, and employees.
- Assist with human resource concerns and issues, and may be required to travel for this position.
- A.A. Degree required in Business Management or a related field with 2+ years of experience, or equivalent combination of education and experience.
- CPR/AED/First Aid certification a plus, and bilingual a plus.
- May be required to have a valid driver's license, completed all safety and task training certification, and be forklift certified.
- Ability to read and interpret instructions, procedures, manuals, and other documents, and strong verbal and written communication skills.
- Knowledge of cleaning methods and equipment, and willingness to share with team, and knowledge of the upkeep and care of cleaning equipment.
- Knowledge of cleaning compounds and chemicals, and their safe and efficient use, and customer service, problem-solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
- Knowledge of Microsoft Office and computer skills, and ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to effectively present information and respond to questions from groups of managers, customers, employees, and the general public.
- Active/Transferable DoD TS Clearance preferred.
$89,000 - $90,000 per year
Shift:Monday - Friday, 9:00AM - 5:00PM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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