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Communications Coordinator

2 months ago

Reston, Virginia, United States Sentara Health Full time

Job Title: Communications Assistant II

Job Summary:

Sentara Healthcare is seeking a full-time/evening Communications Assistant II at Sentara RMH Medical Center in Harrisonburg, VA. As a Communications Assistant, you will play a critical role in facilitating emergent and non-emergent communication both externally and internally.

Key Responsibilities:

  • Receive, activate, and track complex emergency alerts such as Security, Facility, and Medical Alerts.
  • Activate paging groups, contact on-call providers and teams, coordinate and track responses from physicians, specialized nursing teams, air and ground transport, and others.
  • Facilitate nurse to physician and physician to physician communication, including emergent consultations.
  • Assist with training new employees and additional duties as assigned.

Requirements:

  • 2 years of experience in Call Center or Customer Service.
  • Preferred: 1 year of experience in EMS or Healthcare.

Shift: Mid Shift: 10am-8:30pm

Education Requirement: High School Grad or Equivalent

Sentara Benefits: Sentara employees strive to make our communities healthier places to live. We offer a range of benefits, including training and development opportunities, to support your growth and success.