Communications Manager

3 weeks ago

Reston, Virginia, United States General Dynamics Information Technology Full time

Job Summary:

General Dynamics Information Technology (GDIT) is seeking a skilled Communications Manager to join our team. As a Communications Manager, you will be responsible for developing and delivering communications that support release and change management activities across internal and external stakeholders.

Key Responsibilities:

  • Manage communication of all release and change activities, including major releases, minor releases, out-of-cycle (OOC) releases, and ad hoc changes.
  • Collaborate with clients to develop and deliver targeted communications to both internal and external ASSIST users.
  • Create and manage Help Desk and Training materials.
  • Conduct internal knowledge transfer sessions and coordinate training for Help Desk representatives.
  • Develop and maintain Standard Operating Procedures (SOPs) related to change management and release communication processes.
  • Coordinate with technical, operational, and leadership teams to ensure consistent messaging across all communication channels.
  • Identify key audiences and tailor messages to meet the needs of various stakeholder groups.
  • Monitor the effectiveness of communication strategies and recommend improvements.
  • Provide timely updates and manage communication timelines to ensure stakeholders are informed of release impacts, timelines, and status changes.
  • Serve as the central point of contact for release and change communication efforts.
  • Ensure that all communications are aligned with organizational policies, compliance requirements, and best practices.

Requirements:

  • Proven experience in change management, release management, or communications roles.
  • Strong understanding of IT change and release management processes.
  • Excellent written and verbal communication skills with the ability to translate technical information into user-friendly content.
  • Experience creating SOPs and process documentation.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong collaboration skills with experience working with cross-functional teams and clients.
  • Skilled in delivering effective training with strong interpersonal abilities.
  • Familiarity with GSA IT systems and environments is a plus.

What You'll Need to Succeed:

  • Education: Bachelor of Arts/Bachelor of Science or equivalent work experience.
  • Security Clearance Level: Public Trust.
  • Location: Remote/Possible Occasional Travel.

About GDIT:

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber, and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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