Lead HVAC Chiller Service Technician

2 weeks ago

Metairie LA, United States Johnson Controls International Full time

Position Overview: Under general supervision, the Lead HVAC Chiller Service Technician is responsible for the preventive maintenance, repair, installation, and replacement of HVAC mechanical systems. This role includes providing Level 1 technical support and facilitating the technical growth of team members.

Key Responsibilities:

  • Ensure compliance with state, local, and federal regulations during all work activities.
  • Complete all necessary project and service documentation accurately.
  • Deliver safety training and awareness to subcontractors on job sites.
  • Act as the primary escalation point for technical issues and provide on-the-job training to fellow technicians.
  • Support management in maintaining operational discipline among technicians.
  • Regularly assess and provide feedback on training and development needs within the branch.
  • Assist in preparing quotes and estimates for identified labor and material work, submitting them to the appropriate parties.
  • Identify and communicate material requirements necessary for effective service delivery.
  • Collaborate with management to schedule qualified personnel for repairs or installations.
  • Keep clients informed about the status of service issues and recommend system improvements or repairs.
  • Manage assigned tasks to ensure high-quality execution, timeliness, and customer satisfaction.
  • Provide expert consultation to clients regarding repairs and enhancements.
  • Complete all required training and certifications as mandated by the organization.

Qualifications:

  • Must be a member or willing to join the local United Pipefitters Association (UA).
  • A minimum of five (5) years of experience with air-cooled or water-cooled machines.
  • Strong background in HVAC mechanical troubleshooting.
  • At least three (3) years of supervisory experience in the mechanical field, specifically with chillers.
  • Ability to work independently and coordinate the efforts of other employees and contractors on-site.
  • Attention to detail demonstrated through effective interpersonal, digital, and written communication skills.

This position is part of a Bargaining Unit. Johnson Controls International plc is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

If you require an accommodation during the application process due to a disability, please reach out for assistance.

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