Technical Documentation Specialist

2 days ago

Hanover Park, Illinois, United States BHS Corrugated - North America Full time
Job Title: Technical Document Specialist

BHS Corrugated - North America is seeking a skilled Technical Document Specialist to join our team in Hanover Park, IL.

Job Summary:

This role will be responsible for curating, publishing, editing, and creating technical documentation that supports the functions of all technicians. The successful candidate will also function as the regional system lead/owner for the BHS Knowledge Portal.

Key Responsibilities:
  • Review and curate content submitted by regional technicians, verified by regional and/or global Subject Matter Experts (SMEs), with a focus on the technical content needed to install, service, and upgrade corrugators.
  • Collaborate with functional teams to develop and update current technical documentation utilized by our technician community.
  • Identify opportunities to expand and enhance the quality of technical documents with optimal media.
  • Consult with Training and functional teams to identify documentation gaps and resolve them with regional and headquarter content knowledge owners.
  • Assist in the administration and maintenance of the training management system and associated records of course attendance and completion.
  • Identify and align all relevant metadata to digital resources are directly accessible for technicians.
  • Administer the Service Express content management system and own the system and functions for the region.
Requirements:
  • Bachelor's degree in technical writing, organizational development, or another curation or data management-related field.
  • Strong understanding of documentation development tools, as well as content management system administration.
  • Excellent interpersonal and written communication skills are a must. Ability to successfully interact and understand technical concepts and processes.
  • Project management skills and focus that assure milestones/goals are met, adhering to established timelines.
  • Proficiency in guiding employees through technical products and processes.
  • Ability to stand, walk, and sit at a desk for 8 hours a day as this position will require being in our offices.
  • Ability to lift up to 20 pounds.
  • 10-20% travel to BHS sites domestically as well as some international travel to our parent in Germany.
  • Advanced skills in Microsoft products, like Teams and SharePoint and other potential documentation and content management resources.
Benefits:
  • The salary range offered for this position is $70k - $80k per year.
  • Medical, Dental, Vision and Insurance.
  • Company-Paid Life Insurance.
  • Company-Paid Short-Term Disability Insurance.
  • Company-Paid Long-Term Disability Insurance.
  • Generous 6% 401(k) Match.
  • Vacation / Paid Time Off.
  • Tuition Reimbursement.
  • Legal Assist and ID Theft.
  • Employee Assistance Program.

  • Technical Documentation Specialist

    2 weeks ago

    Hanover Park, Illinois, United States BHS Corrugated North America Full time

    {"title": "Technical Document Specialist", "description": "Job SummaryBHS Corrugated North America is seeking a skilled Technical Document Specialist to support our team in Hanover Park, IL.This role will focus on curating, publishing, and editing technical documentation to support our technicians, while also serving as the regional system lead/owner for the...

  • Technical Documentation Specialist

    1 week ago

    Hanover Park, Illinois, United States BHS Corrugated & Robotics Full time

    {"title": "Technical Documentation Specialist", "description": "Job SummaryBHS Corrugated & Robotics is seeking a skilled Technical Documentation Specialist to join our team in Hanover Park, IL. This role will be responsible for curating, publishing, editing, and creating technical documentation that supports the functions of all technicians, while also...

  • Technical Documentation Specialist

    3 days ago

    Hanover Park, Illinois, United States BHS Corrugated & Robotics Full time

    Job Title: Technical Document SpecialistBHS Corrugated & Robotics is seeking a skilled Technical Document Specialist to join our team in Hanover Park, IL.Job Summary:This role will be responsible for curating, publishing, editing, and creating technical documentation that supports the functions of all technicians. The successful candidate will also function...

  • Technical Documentation Specialist

    6 days ago

    Hanover Park, Illinois, United States BHS Corrugated North America Full time

    {"title": "Technical Document Specialist", "description": "Job SummaryBHS Corrugated North America is seeking a skilled Technical Document Specialist to join our team in Hanover Park, IL.This role will be responsible for curating, publishing, editing, and creating technical documentation that supports the functions of all technicians, while also serving as...

  • Technical Documentation Specialist

    3 weeks ago

    Hanover Park, Illinois, United States BHS Corrugated & Robotics Full time

    Job DescriptionBHS Corrugated & Robotics is seeking a highly skilled Technical Documentation Specialist to join our team in a hybrid role that requires a unique blend of technical expertise and business acumen.Key ResponsibilitiesContent Curation: Review and curate technical content submitted by regional technicians, verified by subject matter experts, to...

  • Technical Documentation Specialist

    5 days ago

    Hanover Park, Illinois, United States BHS Corrugated - North America Full time

    Job SummaryBHS Corrugated is seeking a highly skilled Technical Document Specialist to join our team in Hanover Park, IL. This role will be responsible for curating, publishing, editing, and creating technical documentation that supports the functions of all technicians, while also serving as the regional system lead/owner for the BHS Knowledge Portal.Key...

  • Technical Documentation Specialist

    3 weeks ago

    Hanover Park, Illinois, United States BHS Corrugated North America Full time

    Job SummaryBHS Corrugated North America is seeking a highly skilled Technical Documentation Specialist to join our team in Hanover Park, IL.Key ResponsibilitiesDocumentation Curation: Review and curate content submitted by regional technicians, verified by subject matter experts, with a focus on technical content needed to install, service, and upgrade...

  • Technical Documentation Specialist

    4 hours ago

    Hanover Park, Illinois, United States BHS Corrugated & Robotics Full time

    Job SummaryBHS Corrugated & Robotics is seeking a skilled Technical Writer to join our team in Hanover Park, IL. This role will focus on creating, publishing, and editing technical documentation to support our technicians and expand our BHS Knowledge Portal.Key ResponsibilitiesCurate and publish technical content submitted by regional technicians, verified...

  • Customer Support Technical Specialist

    5 days ago

    Hanover Park, Illinois, United States FUJIFILM Corporation Full time

    Job Title: Customer Support Technical SpecialistWe are seeking a highly skilled Customer Support Technical Specialist to join our team at FUJIFILM Corporation. As a key member of our support team, you will be responsible for ensuring that our customers receive exceptional technical support and service.Responsibilities:Provide technical support and service to...

  • Customer Support Technical Specialist

    4 weeks ago

    Hanover Park, Illinois, United States FUJIFILM Holdings America Corporation Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at FUJIFILM Holdings America Corporation. As a key member of our Customer Support team, you will be responsible for ensuring that our OEM customers receive exceptional technical service and support.Key ResponsibilitiesProduct Launch Management: Collaborate with our...

  • Customer Support Technical Specialist

    2 weeks ago

    Hanover Park, Illinois, United States FUJIFILM Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Support Technical Specialist to join our team at FUJIFILM Corporation. As a key member of our support team, you will be responsible for ensuring that our OEM customers receive exceptional technical service and support for our laser printer and multi-function device products.Key ResponsibilitiesCollaborate...

  • Technical Planning Specialist

    2 weeks ago

    Oak Park, Illinois, United States Oak Ridge National Laboratory Full time

    Overview:Oak Ridge National Laboratory (ORNL) is seeking a highly skilled Technical Planning Specialist to provide strategic and technical contributions for our Office of Institutional Strategic Planning (OISP). As the largest science and energy laboratory of the US Department of Energy, ORNL conducts advanced research to address intricate energy and...

  • Technical Planning Specialist

    4 days ago

    Oak Park, Illinois, United States Oak Ridge National Laboratory Full time

    Overview:Oak Ridge National Laboratory (ORNL) is seeking a highly skilled Technical Planning Specialist to provide strategic and technical contributions for our Office of Institutional Strategic Planning (OISP). As the largest science and energy laboratory of the US Department of Energy, ORNL conducts advanced research to address intricate energy and...

  • Technical Support Specialist

    6 days ago

    Oak Park, Illinois, United States Northwind Group Full time

    Job Title: Technical Support SpecialistJob Summary:North Wind Services is seeking a highly motivated and detail-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving audio-visual and telecommunication software, hardware, or connectivity problems.Key...

  • Technical Support Specialist

    2 weeks ago

    Oak Park, Illinois, United States Northwind Group Full time

    Job Title: Technical Support SpecialistNorth Wind Services is seeking a highly motivated and detail-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving audio-visual and telecommunication software, hardware, or connectivity problems.Key Responsibilities:Schedule...

  • Loan Documentation Specialist

    3 days ago

    Orland Park, Illinois, United States Providence Bank & Trust Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented individual to join our Credit Administration Team as a Loan Documentation Specialist!This role is responsible for the documentation of commercial loans, including commercial real estate purchases and construction transactions. The successful candidate will have excellent communication and...

  • Strategic Planning Technical Specialist

    1 month ago

    Oak Park, Illinois, United States Oak Ridge National Laboratory Full time

    Requisition Id: 13583 Overview: Oak Ridge National Laboratory (ORNL) is seeking a proficient Technical Planning Specialist to deliver strategic and technical insights for our Office of Institutional Strategic Planning (OISP). As a premier science and energy laboratory under the US Department of Energy, ORNL engages in advanced research aimed at...

  • Technical Support Specialist

    6 days ago

    Tinley Park, Illinois, United States Crown Cork & Seal USA, Inc. Full time

    Job Title: Technical Support SpecialistCrown Cork & Seal USA, Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for investigating factory quality problems, customer and consumer complaints, and providing reports with clear conclusions and recommendations.Key...

  • Technical Support Specialist

    2 days ago

    Schiller Park, Illinois, United States Roosevelt University Full time

    Job Title: Technical Support SpecialistRoosevelt University is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional customer service to staff, faculty, and students, ensuring that they have a seamless experience with our technology systems.Key Responsibilities:Diagnose and...

  • Technical Support Specialist

    4 days ago

    Tinley Park, Illinois, United States Crown Holdings Full time

    Job TitleTechnical Support SpecialistJob SummaryCrown Holdings is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for investigating factory quality problems, customer and consumer complaints, and providing reports with clear conclusions and recommendations.Key...