Phone Support Specialist

7 days ago


Buffalo, New York, United States Northtown Automotive Companies Full time
Role Description
We are seeking a skilled Phone Support Specialist to join our Northtown Automotive Companies team. As a Client Resolution Agent, you will be responsible for handling customer inquiries, resolving issues, and providing product information via phone, email, or in-person. This is an exciting opportunity to develop and maintain product knowledge, collaborate with cross-functional teams, and contribute to delivering outstanding customer service.

Key Skills and Qualifications
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment
- Strong problem-solving skills and critical thinking
- Passion for delivering exceptional customer experiences
- Ability to learn and adapt quickly

Work Environment
You will have the opportunity to work in a dynamic and collaborative environment where your contributions will be valued and recognized. Our team is dedicated to delivering outstanding customer service, and we are committed to providing a supportive and inclusive workplace culture.

Compensation and Benefits
The annual salary for this position is $45,000, and we offer a comprehensive benefits package that includes opportunities for growth and development. We believe in investing in our employees and providing them with the tools and resources they need to succeed.

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