Administrative Support Specialist

4 days ago


Buffalo, New York, United States Coordinated Care Services, Inc. (CCSI) Full time
Overview
We are seeking a highly skilled Administrative Specialist to join our team at Coordinated Care Services, Inc. (CCSI). As an Administrative Specialist, you will be responsible for overseeing administrative office management and logistics, reporting, and data preparation. You will maintain the Children's Single Point of Access (C-SPOA) Policy and Procedure Manual and create and maintain all marketing products.

Job Summary
The successful candidate will work in a dynamic environment that values community connectedness, collaboration, and customer service excellence. This role is ideal for a motivated and detail-oriented individual who can coordinate site work and logistics to support clinical teams.

Key Responsibilities
* Manage general office administration, including filing, records management, and data entry
* Create Electronic Health Records, ensuring information is complete and accurate
* Track intake status and outcomes of referrals, manage C-SPOA files, and organize office operations
* Coordinate onsite training events with vendors and online webinars as directed
* Assist in developing and maintaining process standards for efficient operations
* Run Electronic Record Reports as requested to support supervisory staff implementation of C-SPOA process flow
* Provide exceptional customer service by answering phone calls and responding to emails from clients and stakeholders

Requirements
* Associate's degree from a 2-year college or technical school and 4 years of work experience or equivalent education and work experience
* Satisfactory completion of all required background screenings

Benefits
* Market-competitive compensation: $45,000 - $55,000 per year
* Award-winning Wellness@Work program and benefits package
* Opportunities for continuous professional development and growth
* Paid time off starts accruing on the first day of employment

About Us
Coordinated Care Services, Inc. (CCSI) is a leading provider of staffing, consulting, and operational support services to local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond. Our mission is to help people and communities thrive.

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