Customer Service Representative
6 days ago
Carole Fabrics, a leading manufacturer of window coverings, is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer support, resolving issues efficiently, and providing timely and accurate information to our valued customers.
Key Responsibilities- Provide friendly and professional customer service via phone and email, ensuring accurate order fulfillment and timely issue resolution.
- Track and troubleshoot customer orders and shipments, documenting issues for internal teams.
- Take and record customer complaints, researching and resolving issues within Carole guidelines.
- Offer timely and accurate information to customers on general inquiries, product knowledge, and company policies.
- Process returns and issue return labels for repair and remakes, as well as process fire retardant certificates as required.
- Monitor and respond to customer inquiries via email, collaborating with cross-functional teams to provide excellent customer service.
- Perform other duties as assigned, including filing, pulling, and purging paperwork.
- High school diploma or equivalent.
- 3-5 years of customer service experience in a call center environment.
- Ability to multitask and manage time effectively, with strong attention to detail and accuracy.
- Proficient in Microsoft Excel and Microsoft Word, with experience in Gmail and Google Chrome.
- Strong communication skills, including listening, verbal, and written skills.
- Competitive hourly rate of $18.00.
- Generous benefits package, including medical, dental, vision, life, and disability coverage.
- A company culture that prioritizes internal development and professional growth.
- Time off with pay and a 401(k) plan with employer matching.
- Paid parental leave and wellness programs.
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Customer Service Representative
6 days ago
Augusta, Georgia, United States 116508 Innovation At Work Full timeJob Title: Call Center RepresentativeAt 116508 Innovation At Work, we are seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and resolving issues in a timely and professional manner.Key...
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Customer Service Representative
2 weeks ago
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Customer Service Representative
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Customer Service Representative
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Member Service Representative
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Augusta, Georgia, United States SRP Federal Credit Union Full timeJob SummarySRP Federal Credit Union is seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members, promoting our products and services, and ensuring a positive experience for all who interact with our credit union.Key...
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Customer Service Representative
2 weeks ago
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Customer Service Representative
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Augusta, Georgia, United States QBCreamery LLC (dba Brusters Real Ice Cream of Augusta) Full timeJob DescriptionWe are seeking a friendly and kind Server to join our team at QBCreamery LLC (dba Brusters Real Ice Cream of Augusta)! As a Server, you will play a vital role in providing an exceptional dining experience for our customers. Your primary responsibilities will include taking food and beverage orders, answering questions about the menu, and...
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Sales and Customer Service Representative
4 weeks ago
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Sales and Customer Service Representative
3 weeks ago
Augusta, Georgia, United States Massage Envy Full time{"h1": "Unlock Your Potential at Massage Envy"} Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? At Massage Envy, we're committed to supporting and inspiring our team members to be their best selves while providing top-notch service to our clients. Perks and Benefits Competitive hourly...
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PM Guest Services Representative
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Veterinary Client Service Representative
1 day ago
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Veterinary Client Service Representative
2 weeks ago
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Patient Service Representative
4 weeks ago
Augusta, Georgia, United States Palmetto Retina Center Full timeJob Opportunity at Palmetto Retina CenterWe are seeking a highly skilled and experienced professional to join our team as a Patient Service Representative. This is a full-time position at our Augusta, GA location.Key ResponsibilitiesAnswer phone calls and respond to patient inquiriesRegister patients and manage their recordsMonitor referrals and schedule...
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Customer Service Associate
4 weeks ago
Augusta, Georgia, United States Kid to Kid Augusta Full timePosition OverviewPerks of Joining Us:Exclusive employee discountsFlexible working hoursAbout Our Organization:Are you enthusiastic about clothing, style, and eco-friendly practices? Kid to Kid Augusta is a distinctive thrift retailer that purchases and resells gently used children's products at reasonable prices. We play an essential role in supporting...
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Veterinary Client Service Representative
2 weeks ago
Augusta, Georgia, United States Heartland Veterinary Partners LLC Full timeJob Title: Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at All God's Creatures Veterinary Hospital. As a key member of our practice, you will be responsible for providing exceptional client experiences, ensuring seamless administrative tasks, and maintaining a clean and...
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Veterinary Client Service Representative
2 days ago
Augusta, Georgia, United States Heartland Veterinary Partners LLC Full timeJob Title: Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at All God's Creatures Veterinary Hospital. As a key member of our practice, you will be responsible for providing exceptional client experiences, ensuring seamless administrative tasks, and maintaining a clean and...
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Field Service Representative
2 weeks ago
Augusta, Georgia, United States MAG Aerospace Full timeJob SummaryMAG Aerospace is seeking a highly skilled Field Service Representative to support Network Modernization and Mission Network initiatives in Augusta, GA. The ideal candidate will have extensive experience in network configuration, maintenance, and testing, as well as a strong understanding of routing protocols and network architecture.Key...
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Field Service Representative
3 weeks ago
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