Dodge Ridge Guest Services Representative
3 weeks ago
Responsibilities:
* Operate our front-line Point of Sale system, selling lift tickets, lessons, rentals, and packages with accuracy and efficiency.
* Demonstrate a commitment to delivering excellent customer service, responding to guest inquiries, and resolving issues in a professional and courteous manner.
* Develop a thorough understanding of all products and services available at Dodge Ridge, including winter sports, lessons, and rentals.
* Accurately and efficiently enter guest information into the Point of Sale system, including customer details, product selection, and payment options.
* Maintain a clean and organized workspace, adhering to cash handling rules and procedures.
* Collaborate with other departments and staff to ensure seamless guest experiences.
Requirements:
* Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
* Prior experience in sales, customer service, or a related field is preferred.
* Proficiency in using Microsoft Office and Point of Sale systems.
* Ability to work in a team-oriented environment, with a positive attitude and a commitment to delivering exceptional guest service.
* Physical ability to lift up to 50 pounds and work in a dynamic, outdoor environment.
If you're passionate about delivering exceptional guest experiences and working in a fun, dynamic environment, we encourage you to apply for this exciting opportunity at Dodge Ridge.", "Job Requirements": "", "Job Qualifications": ""}
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