Lift Operations Supervisor

7 days ago

Pinecrest, United States Dodge Ridge Full time
Summary of Job Purpose

Lift Operations is a team-oriented department focused on providing our guests with excellent customer service on the mountain. In addition to maintaining lift stations and assisting guests onto carriers, lift operators are hosts and information centers. This is a physically demanding position requiring long hours and working in inclement weather. The Lift Operations Supervisors support the department staff and guests, as directed, in achieving the objectives of the department. This is a KEY member of the Dodge Ridge Team.

Job Duties and Responsibilities

This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.

Duties:
  1. Planning.
    1. Schedule work accordingly.
    2. Set goals and objectives and develop action plans.
    3. Set priorities and complete tasks in a timely matter.
    4. Foresee problems and opportunities.
  2. Organizing.
    1. Utilize resources.
    2. Delegate.
    3. Good time management.
  3. Oversee all lift stations.
    1. Lift Operator lunch/bathroom breaks
    2. Ramp maintenance
  1. Plan, prepare, deliver, document and file all training on lift operators.
  2. Assist lift maintenance under their direction and training.
  3. Prepare lift operators for inspections and interviews from State, USFS and Insurance Company.
  4. Requires knowledge that all lifts and mountain are operational and that the operating personnel are equipped and fit to perform their duties.
  5. Employee performance documentation.
  6. Review daily, all lift incident report forms and report any potential problems to the lift operations manager.
  7. Follow ANSI B77.1 requirements.
  8. Accident investigations.
  9. Documentation safety meetings.
  10. Enforcement of safety rules.
  11. Safe operation of our transport snow cat on designated routes.
  12. Daily employee appearance inspections.
  13. Communication with other departments.
  14. Demonstrate an on-going commitment to delivering excellent customer service. This involves interacting with guests in a courteous manner, and being able to answer questions professionally.
  15. Working knowledge of emergency plan.
  16. Maintain clean, safe and professional workstations.
  17. Maintain any appropriate records as set forth by company policy and procedures.
  18. Recognize and correct any safety hazards within the lift operations department.
  19. Shoveling snow, sometimes heavy wet snow. Heavy and awkward lifting of items up to 50 lbs. Walking and working on uneven ground, deep powder, icy and wet surfaces.
  20. Provide timely and accurate information concerning weather conditions, grooming or slope conditions,
  21. Communicate problems to superiors, while showing initiative in handling routine and emergency matters.


Job Qualifications
  1. Lift operations experience.
  2. Advanced skiing or snowboarding ability required.
  3. Supervisory skills:
    1. Experience in supervising a large number of employees.
    2. Good organizational skills.
  4. Ability to read and to write legibly and to use good composition skills to complete records and report forms.
  5. Computer and mathematical skills.
  6. Effective and efficient leadership skills.
  7. Positive attitude and enthusiasm.
  8. Be punctual, honest, and trustworthy and possess good judgment.
  9. Must be aware of the ski areas terrain and facilities.
  10. Possess the ability to safely ski/board within the designated routes.
  11. Ability to learn and be knowledgeable of the needs of the equipment and standard procedures for its care and safe operation.
  12. Safe operation of a snowmobile in a variety of terrain and snow conditions.
  13. Must be well groomed and present a good public image.
  14. Good physical condition as this position requires skiing/boarding, hiking, shoveling, lifting and carrying. Heavy and awkward lifting of 50lbs.
  15. Willingness to work during extreme weather conditions.
  16. Safety and risk oriented.
  17. Requires the skills of a host. This involves approaching guests in a courteous manner, inquiring if they have any questions and being able to respond professionally.
  18. Must possess a valid driver's license and meet the Motor Vehicle Record qualifications as outlined in the Fleet Safety Program.


Job Attitudes

  • Provide a positive and helpful attitude towards all our customers and all Dodge Ridge employees.
  • Support the Company's policies and procedures.
  • Support the harmony and goodwill of the Company.
  • Be an effective team leader and motivator for the department.
Work Schedules

Weather conditions and the number of guests play a large role in the work scheduling of Dodge Ridge employees.

When conditions are normal, you may be expected to work 40 up to 48 hours per week, including weekends and holidays. During busy periods, you may be expected to work six (6) days a week.

You must arrange for transportation to work so that you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snowpacked, and icy road surfaces.

Working Conditions

At any time during the ski season, Dodge Ridge employees are often required to perform their tasks in high winds, heavy snowfalls, low visibility, rain, and extremely cold or warm temperatures.

Work is typically outside working directly with resort guests and other resort staff members. It can be noisy, cold, wet, or humid. You may be expected to work in high places and frequently you will work around moving objects.

Uniforms

To project a professional appearance at Dodge Ridge, your department requires a uniform be worn, including a nametag. Please wear both at all times during your scheduled shift.

We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. (We strongly encourage you to contact your supervisor for a description of the quality, color, and style of the items you are required to provide before you purchase them.)

Items You Must Provide
  • Watch
  • Sunglasses
  • Goggles
  • Gloves
  • Knife
  • Warm boots with Vibram soles
  • Ski / snowboard equipment and ski bindings that pass a binding function test (you should be aware you are responsible for any damage to your equipment while at work.


The skiing/riding employee represents a model for safe skiing for both the guest and fellow employees. You are required to be aware of all safe skiing procedures, trail closures, and out-of-bounds policies.

  • Lift Operations Supervisor

    7 days ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job Title: Lift Operations SupervisorJoin the Dodge Ridge Mountain Resort team as a Lift Operations Supervisor, where you will play a key role in ensuring the smooth operation of our lifts and providing exceptional customer service to our guests.Job SummaryThe Lift Operations Supervisor is responsible for overseeing the daily operations of our lift stations,...

  • Lift Operations Supervisor 2024.25

    1 month ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time $19 - $22

    Job DescriptionJob DescriptionSummary of Job Purpose Lift Operations is a team-oriented department focused on providing our guests with excellent customer service on the mountain. In addition to maintaining lift stations and assisting guests onto carriers, lift operators are hosts and information centers. This is a physically demanding position requiring...

  • Chair Lift Operator

    4 weeks ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job OverviewPosition Summary: The Lift Operations team is dedicated to ensuring the safe and efficient loading and unloading of guests on various lift systems, including chair lifts and surface lifts. This role requires a strong commitment to customer service and involves working outdoors in a physically demanding environment.Key Responsibilities:The Lift...

  • Ski Lift Operator for the Upcoming Season

    1 month ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job OverviewPosition Summary: The Lift Operations team is dedicated to ensuring the safe and efficient loading and unloading of guests on various lift systems, including chair lifts and surface lifts. This role is physically demanding and performed outdoors, requiring teamwork and a commitment to exceptional customer service.Key Responsibilities:This outline...

  • Lift Technician

    1 month ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job OverviewThe Lift Technician plays a crucial role in ensuring the safety and functionality of lift systems at Dodge Ridge Mountain Resort. This position involves the inspection, maintenance, and repair of various lift equipment, including aerial tramways, surface lifts, and conveyors, adhering to all relevant safety standards and regulations.Key...

  • Mountain Lift Technician

    4 weeks ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job OverviewPosition Summary: The Lift Operations team is dedicated to ensuring the safe and efficient loading and unloading of guests on various lift systems, including chair lifts and surface lifts. This role is physically demanding and requires a commitment to providing exceptional customer service in an outdoor environment.Key Responsibilities:The Lift...

  • Lift Maintenance Technician

    4 weeks ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job OverviewPosition Summary: The Lift Maintenance Technician plays a crucial role in ensuring the operational safety and dependability of lift systems. This position involves the monitoring, upkeep, and repair of various lift apparatuses in compliance with industry standards and regulations. The technician will work on aerial tramways, surface lifts, rope...

  • Lift Operator

    2 weeks ago

    Pinecrest, CA , USA, United States Dodge Ridge Full time

    Lift Operator Job DescriptionAt Dodge Ridge, we are seeking a skilled and enthusiastic Lift Operator to join our team. As a Lift Operator, you will be responsible for ensuring the safe and efficient operation of our chairlifts, carpet conveyor, and surface lifts.Key Responsibilities:Maintain orderly passenger traffic conditions within your area of...

  • Lift Maintenance Technician

    4 weeks ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job OverviewPosition Summary: The Lift Maintenance Technician plays a crucial role in ensuring the safety and operational efficiency of lift systems at Dodge Ridge Mountain Resort. This position involves the regular monitoring, upkeep, and repair of various lift equipment, adhering to all relevant safety standards and regulations. The technician is...

  • Lift Ops Assistant Manager 2024.25

    1 month ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time $20 - $23

    Job DescriptionJob DescriptionSummary of Job PurposeLift Operations is a team-oriented department focused on providing our guests with excellent customer service on the mountain. Lift Operations Assistant Manager will assist the Lift Operations Manager in the supervision of all Lift Operators and the daily operations of the department. You will be expected...

  • Lift Mechanic 2024-2025

    1 month ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time $19 - $28

    Job DescriptionJob DescriptionSummary Lift Mechanics ensure the safety and reliability of our lifts by monitoring, maintaining and repairing lift equipment in accordance with all applicable rules and regulations. The Lift Maintenance Mechanic performs maintenance on aerial tramways, surface lifts, rope tows and conveyors. This position requires a competent...

  • Food and Beverage Operations Supervisor

    2 weeks ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job Title: Food & Beverage Supervisor 24/25 SeasonJob Summary:The Food & Beverage department at Dodge Ridge Mountain Resort is seeking a highly motivated and experienced Food & Beverage Supervisor to join our team. As a key member of our management team, you will play a vital role in ensuring the success of our dining operations.Key Responsibilities:Customer...

  • Lift Operator Seasonal Position

    3 weeks ago

    Pinecrest, CA , USA, United States Dodge Ridge Full time

    Lift Operator Job DescriptionAt Dodge Ridge, we are seeking a skilled and enthusiastic Lift Operator to join our team. As a Lift Operator, you will play a critical role in ensuring the safe and efficient operation of our ski lifts, providing exceptional customer service, and maintaining a positive and welcoming environment for our guests.Key...

  • Lift Operator Seasonal Position

    2 weeks ago

    Pinecrest, CA , USA, United States Dodge Ridge Full time

    Lift Operator Job DescriptionAt Dodge Ridge, we are seeking a skilled and enthusiastic Lift Operator to join our team. As a Lift Operator, you will play a critical role in ensuring the safe and efficient operation of our ski lifts, providing exceptional customer service, and maintaining a positive and welcoming environment for our guests.Key...

  • Lift Operator Seasonal Position

    4 weeks ago

    Pinecrest, CA , USA, United States Dodge Ridge Full time

    About the JobThis is a seasonal position at Dodge Ridge, responsible for the safe loading and unloading of customers on chair lifts, carpet conveyor, and surface lifts. The successful candidate will be part of a team-oriented department focused on providing excellent customer service.Key ResponsibilitiesMaintain orderly passenger traffic conditions within...

  • Lift Mechanic

    4 weeks ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Lift Mechanic to join our team at Dodge Ridge Mountain Resort. As a Lift Mechanic, you will be responsible for ensuring the safety and reliability of our lifts by monitoring, maintaining, and repairing lift equipment in accordance with all applicable rules and regulations.Key ResponsibilitiesPerform...

  • Rental Shop Supervisor

    7 days ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job SummaryThe Rental Shop Supervisor is a key leadership role at Dodge Ridge Mountain Resort, responsible for overseeing the efficient operation of the Rental Shop and ensuring exceptional guest service. This role requires strong organizational skills, technical knowledge of ski and snowboard equipment, and the ability to lead and motivate a team.Key...

  • Lift Maintenance Technician

    3 weeks ago

    Pinecrest, CA , USA, United States Dodge Ridge Full time

    About the RoleWe are seeking a highly skilled and experienced Lift Maintenance Mechanic to join our team at Dodge Ridge. As a key member of our maintenance team, you will be responsible for ensuring the safety and reliability of our lifts by monitoring, maintaining, and repairing lift equipment in accordance with all applicable rules and regulations.Key...

  • Guest Serv Supervisor 2024.25

    1 month ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time $18 - $21

    Job DescriptionJob DescriptionSummary of Job Purpose The Guest Services Supervisor supports the Guest Services Director in the daily operation of the department, producing a positive work environment and promoting a guest-focused and sales-oriented atmosphere while maintaining secure cash handling practices, staff training guidelines and adhering to the...

  • Mountain Patrol Operations Coordinator

    4 weeks ago

    Pinecrest, United States Dodge Ridge Mountain Resort Full time

    Job OverviewPosition Summary: The Mountain Patrol department is dedicated to delivering exceptional service to our guests, both on and off the slopes. This role encompasses a variety of responsibilities, including emergency response, safety management, and guest assistance.Key Responsibilities:Manage aid room and dispatch functions utilizing the 1Risk...