Bilingual Volunteer Program Manager
1 week ago
Bilingual Volunteer Program Manager – Competitive Hourly Rate
A well-respected non-profit organization is in search of a dedicated and empathetic bilingual professional to lead their volunteer initiatives and food donation distribution efforts. Your outstanding interpersonal skills and passion for community service will be essential for success in this role. You will be responsible for guiding a committed team focused on supporting those in need.
- Schedule: Full-time, Monday to Friday, 7:30 AM - 4:00 PM
- Location: On-site in a central area
- Requirements: Clear criminal background check, fingerprinting, and TB test prior to employment
Key Responsibilities...
- Welcome visitors and clients, manage phone communications, and provide information and referrals in a friendly manner
- Handle volunteer inquiries, confirm volunteer schedules, maintain necessary documentation, and track volunteer hours
- Monitor weekly inventory of food donations
- Supervise early morning food deliveries and stocking twice a week
- Effectively manage volunteers to ensure seamless service delivery through onboarding, training, and mentorship
- Accept donations and issue receipts for in-kind contributions as required
- Provide translation services between English and Spanish
Qualifications...
- Fluency in both English and Spanish is mandatory
- Exceptional customer service abilities
- Experience working with vulnerable populations, including individuals facing homelessness
- Proven experience in volunteer management
- Strong organizational skills with the ability to multitask and maintain accurate records
- Capability to work in a reception area with frequent interruptions while managing a high volume of requests
- Excellent verbal communication, computer proficiency, and accurate data entry skills
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