Assistant Manager of Bakery Sales Operations

2 weeks ago


New London, New Hampshire, United States Hannaford Supermarkets Full time

Location: USA-NH-New London

Store Code: Store 08246 Bakery

Hannaford Supermarkets has a rich history dating back to 1883, starting as a fresh produce vendor and evolving into a local market that values community connections.

We prioritize partnerships with local farmers and producers through our Local program, which not only highlights regional foods but also supports the preservation of farmland, local traditions, and job opportunities.

Our commitment to sourcing fresh foods sustainably is fundamental to our operations, making us a pioneer in documenting the sustainable harvesting of all seafood products.


PRIMARY OBJECTIVE

Assist in the effective management of bakery department operations to achieve financial and sales objectives. Foster strong relationships with associates and customers while promoting the Hannaford Strategy.

QUALIFICATIONS

  • High school diploma or equivalent preferred.
  • Comprehensive understanding of store operations and merchandising strategies preferred.
  • Strong communication, customer service, and sales skills.
  • Effective interpersonal and organizational abilities.
  • A desire and capability to lead and manage a team.
  • Proven ability and willingness to learn various tasks and technical aspects of the role.
  • Strong problem-solving abilities.
  • Must meet minimum age requirements.
PHYSICAL REQUIREMENTS

  • Proficient in using computers and communication systems necessary for job functions.
  • Ability to stand and walk for the entirety of the shift.
  • Capable of lifting up to 30 lbs. frequently and up to 40 lbs. occasionally.
  • Ability to reach shoulder level or overhead while lifting 20 lbs. occasionally.
  • Frequent bending, reaching, grasping, and lifting items at or above waist level.
  • Tolerance for working in extreme temperatures for short durations.
PREFERRED QUALIFICATIONS

  • In the absence of the department manager, oversee department operations in line with established standards.
  • Exemplify exceptional customer service and leverage skills to provide solutions that meet or exceed customer expectations.
  • Contribute to sales growth through effective merchandising practices.
  • Assist in the recruitment, training, and development of associates to fulfill departmental needs.
ADDITIONAL RESPONSIBILITIES

  • Support performance management through planning, coaching, and disciplinary actions as needed.
  • Ensure department standards regarding appearance, quality, variety, safety, and food safety are consistently upheld.
  • Maintain effective scheduling to meet production and customer service standards while accommodating associates' personal needs.
  • Recognize associates who deliver excellent service and provide coaching when necessary.
  • Utilize company tools such as financial reports, scheduling, productivity metrics, ordering, and business information systems.
  • Keep accurate records of production, shrinkage, sales, and inventory.
  • Communicate department and company policies effectively to associates.
  • Perform various departmental functions as required to meet production and customer service standards.
  • Assist with special projects as needed.
  • Must be able to meet the physical demands of the position, with or without reasonable accommodations.
  • Receive, store, process, and merchandise all products according to established departmental guidelines.


Hannaford is committed to providing equal employment opportunities to all associates and applicants without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity and expression, disability, or any other characteristic protected by law.


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