Administrative Assistant

21 hours ago


Chicago, Illinois, United States Cook County Health Full time

We are seeking a highly skilled Administrative Assistant to join our team at Cook County Health. The ideal candidate will have 2 years of experience in a healthcare setting and possess excellent communication and organizational skills.

Job Summary

The successful candidate will provide administrative support to our patient services department, ensuring seamless registration, scheduling, and filing processes. They will also be responsible for answering calls, directing patients to appropriate departments, and making follow-up calls as needed.

Key Responsibilities

  • Provides exceptional customer service to patients, families, and significant others
  • Verifies patient information and registers them in Electronic Medical Records (EMR)
  • Schedules patient appointments in EMR
  • Assists patients with using the patient portal
  • Distributes information to patients as directed by clinical providers
  • Assists patients with transportation needs and makes follow-up calls as needed
  • Participates in health center or departmental meetings
  • Copies and/or scans documents as needed
  • Answers calls and routes them appropriately
  • Sorts and distributes mail
  • Prints and distributes departure/discharge documents
  • Performs other duties as assigned

Requirements

  • High school diploma or G.E.D. certificate required; must provide proof at time of interview
  • 2 years of clerical experience within a healthcare or customer service setting required
  • Ability to type at a rate of 25 words per minute required; typing test will be administered

Benefits

  • Medical, dental, and vision coverage
  • Basic term life insurance
  • Pension plan
  • Deferred compensation program
  • Paid holidays, vacation, and sick time
  • You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

Estimated Salary: $45,000 - $60,000 per year

Location: Cook County Health

About Us

Cook County Health is committed to providing high-quality patient care and improving the health outcomes of our community. We offer a competitive benefits package, opportunities for professional growth, and a dynamic work environment.

Veteran Preference

Cook County Health offers preference to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service. To take advantage of this preference, applicants must meet the minimum qualifications for the position, identify themselves as a Veteran on the application, and attach a copy of their DD214, DD215, or NGB22.



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