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Orders and Billing Coordinator

2 months ago

Irving, Texas, United States Fotona Full time
Job Summary

Fotona, a leading manufacturer of aesthetic, medical, and dental lasers, is seeking an experienced Orders and Billing Administrator to join its US headquarters in Irving, Texas. The successful candidate will provide critical support to customers across the US, ensuring seamless order processing, billing, and customer service.

Key Responsibilities
  • Process orders and manage discrepancies on various logs.
  • Complete tax and credit card processing, as well as assist the Accounting Department with funding directives.
  • Process billing for the Service Desk and make collections on past due Account Receivable service payments.
  • Manage returns and refund fulfillment for the Service and Orders & Billing Departments.
  • Act as a communication liaison between the Orders & Billing Department and other internal departments.
Requirements
  • At least 1 year of experience in customer service, administrative, or clerical fields.
  • Ability to lift and carry up to 20 lbs., with occasional lifting of heavier equipment.
  • High school diploma or equivalent required.
What We Offer
  • Competitive pay based on experience.
  • Excellent benefits package, including Medical, Dental, Vision, and Life Insurance.
  • 401(k) with matching.
  • 2 Weeks of Paid Vacation & Paid Company Holidays.

Fotona is an equal-opportunity employer.