Residential Sales Representative

1 week ago

Sioux Falls, South Dakota, United States Midco Rural Internet Full time

**Job Summary**

Midco Rural Internet is seeking a highly motivated and customer-focused Residential Sales Associate to join our team. As a Residential Sales Associate, you will be responsible for driving residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV.

**Key Responsibilities:**

  • Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
  • Identify individual customers' current and potential product needs and make recommendations.
  • Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone, and other services.
  • Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
  • Maintain and update turf management plan without assistance, able to work independently.
  • Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
  • Apply a positive customer service attitude in interactions with all customers and establish positive rapport.
  • Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
  • Follow up with customers in a timely manner, if necessary.
  • Be patient and understanding in all customer interactions.
  • Dress in a professional manner to positively represent Midco's image throughout the community.
  • Clearly explain and demonstrate equipment connectivity and functionality.
  • Travel to new and growing markets for sales campaigns.
  • Operate and drive a Company vehicle in accordance with all Midco policies, including maintaining a safe driving record.
  • Maintain regular attendance as required by your position.
  • Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers.
  • Adhere to Midco's privacy guidelines to ensure each customer's privacy.

**Requirements:**

  • High school diploma or GED required. Some college preferred.
  • Sales or related experience preferred, but not required.
  • Possess knowledge of Microsoft Office Suite and the Internet.

**Work Environment and Physical Demands:**

Team members may be required to frequently reach, lift, and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials. In-person visits to customers' residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.

**About Midco:**

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law.

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