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Customer Service Representative

2 months ago

Mankato, Minnesota, United States Compeer Financial Full time
Compeer Financial: Empowering Rural America

We are seeking a collaborative and innovative professional to join our team as a Contact Center Representative. As a key member of our organization, you will play a vital role in delivering exceptional client service and supporting the growth of rural America.

Key Responsibilities:
  • Provide high-quality client service to internal and external clients, prospects, and third parties.
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Monitor and triage client emails and faxes, and perform various transactions as requested.
  • Assist clients with account maintenance corrections and investigate misapplied payments.
  • Actively promote our digital offerings to enhance the client experience.
Requirements:
  • High school diploma or equivalent.
  • 0-5 years of client service experience, preferably in a financial institution.
  • Strong technical skills and general knowledge of farming operations and agriculture.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively with other team members.
About Compeer Financial:

We exist to champion the hopes and dreams of rural America. By joining our team, you will help empower those in agriculture and rural communities to achieve their goals and expand their possibilities.

We offer a dynamic and collaborative work environment, with opportunities for growth and development. Our benefits package includes medical, dental, and vision insurance, 401K, and paid time off.