Customer Service Representative Weekends

4 weeks ago


Mankato, Minnesota, United States Planet Fitness Full time

Customer Service Representative Job Summary

At Planet Fitness, we're committed to providing an exceptional member experience. As a Customer Service Representative, you'll play a key role in delivering this experience by greeting members, prospective members, and guests, and providing top-notch customer service. You'll also handle front desk activities, facilitate updates to member accounts, and respond to member questions and concerns in a timely and professional manner. If you're passionate about delivering world-class customer service and have a knack for problem-solving, we'd love to hear from you

Key Responsibilities:

  • Greet members, prospective members, and guests, and provide exceptional customer service
  • Handle all front desk related activities
  • Facilitate needed updates to member accounts
  • Respond to member questions and concerns in a timely and professional manner
  • Check members into the system
  • Take prospective members on tours


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