Customer Service Representative

4 weeks ago

Mankato, Minnesota, United States CCF Bank Full time

Are you a motivated and detail-oriented individual with a passion for delivering exceptional customer service? We're seeking a friendly and customer-oriented individual to join our team at CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota.

As a Customer Service Representative, you will assist customers with their banking needs by processing deposits, cashing checks, accepting loan/credit card payments, and addressing customer questions or concerns. You will also gain knowledge of bank products and services, referring customers to the appropriate departments to ensure an exceptional customer experience daily.

The ideal candidate is a collaborator who works well in a team environment and can communicate with colleagues from various departments. Bonus points if you're community focused and excited about making a positive difference for those around you.

Primary Responsibilities


Assist customers with various financial transactions including deposits, withdrawals, and transfers.


Perform accurate and timely processing of customer transactions.


Provide excellent customer service and actively listen to and address customer questions or concerns.


Understand customer requirements and introduce them to new products and services.


Collaborate with team members to achieve branch goals.


Maintain and assure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations; adhere to the Bank Secrecy Act (BSA) responsibilities that are specific to the position.


Performs other duties as assigned.

Education and Experience


At least one (1) year of customer service experience.


Excellent communication and interpersonal skills.


Ability to multitask and prioritize tasks effectively.

Desired Expertise


Cash handling or sales experience.

What's in it for you?

Full Time, 40 hours per week.Monday – Friday work week; occasional Saturdays required.Competitive Pay.

Perks:

Health, Vision & Dental Plans: Because healthy smiles are important.Health Savings Account (HSA) with CCF Contributions: Save for those medical expenses that you weren't expecting.Health Reimbursement Arrangement: Be reimbursed for qualifying medical expenses by making smart health care decisions.Flexible Spending Account: For those unexpected medical expenses.Employer Paid Life Insurance and Long-Term Disability Plans: We've got your back (and your future).Voluntary Life Insurance and Short-Term Disability Plans: Because life is unpredictable.Accident and Critical Illness Plans: Just in case you decide to take up extreme knitting.Hospital Indemnity: We will help cover additional hospital expenses.401K Retirement Plan and Company Match: Retirement goals? We've got you covered.Paid Time Off, Bereavement Leave and Paid Holidays: Rest, recharge, and celebrate your loved ones.Parental Leave: Because parenting is the ultimate adventure.Company-Wide Wellness Program: Yoga, smoothies, and mental high-fives.Employee Achievement Program: Here to help you through the good times and the bad.Colleague Referral Program: Refer a friend, get a virtual high-five (and maybe a bonus).Professional Development Reimbursement Program: Learn and grow with usCareer Planning: Plot your career trajectory.Colleague Beyond Save & Spend Accounts Perks: Unlock exclusive pricing on our deposit products.

What can you expect from us?

At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.

We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them. Learn more here about how we make more possible: https://ccf.us/careers/

Ready to be part of our financial family?

  • Customer Service Representative

    4 weeks ago

    Mankato, Minnesota, United States Kwik Trip Full time

    Customer Service RepresentativeKwik Trip is seeking energetic and positive individuals to provide exceptional customer service in our stores. As a Customer Service Representative, you will be responsible for creating a welcoming and clean environment for our guests. Key Responsibilities: Provide excellent customer service and ensure a positive shopping...

  • Customer Service Representative

    2 weeks ago

    Mankato, Minnesota, United States U-Haul Full time

    Customer Service Representative Role

We are seeking a skilled and motivated Customer Service Representative to join our U-Haul team. As a Customer Service Representative, you will work closely with customers to provide exceptional service and support. Your primary responsibilities will include assisting customers with U-Haul products and services,...

  • Customer Service Representative

    1 month ago

    Mankato, Minnesota, United States Cognizant North America Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cognizant North America. As a key member of our customer service team, you will be responsible for providing exceptional technical assistance and support to our clients through inbound phone calls.Key...

  • Customer Service Representative

    4 weeks ago

    Mankato, Minnesota, United States Concordance Healthcare Solutions Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Concordance Healthcare Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our commercial customers, hospitals, and other healthcare organizations.Your primary role will be to provide general customer service...

  • Customer Service Representative

    4 weeks ago

    Mankato, Minnesota, United States U-Haul Full time

    Customer Service Representative OpportunityAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are...

  • Customer Service Representative

    3 weeks ago

    Mankato, Minnesota, United States Cognizant North America Full time

    Job Title: Customer Service SpecialistJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team at Cognizant North America. As a Customer Service Specialist, you will be responsible for providing technical assistance and support to our internal and external clients, trading partners, and vendors who are utilizing our...

  • Customer Service Representative

    3 weeks ago

    Mankato, Minnesota, United States Kato Cable Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative/Administrative Assistant to join our team at Kato Cable. As the face of our Mankato office, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the growth of our company.Key Responsibilities:Ensure customer needs...

  • Customer Service Representative Weekends

    3 weeks ago

    Mankato, Minnesota, United States Planet Fitness Full time

    Customer Service Representative Job SummaryAt Planet Fitness, we're committed to providing an exceptional member experience. As a Customer Service Representative, you'll play a key role in delivering this experience by greeting members, prospective members, and guests, and providing top-notch customer service. You'll also handle front desk activities,...

  • Medical Customer Service Representative

    4 weeks ago

    Mankato, Minnesota, United States Biolife Plasma Services Full time

    At Biolife Plasma Services, we are seeking a highly skilled and compassionate Medical Customer Service Representative to join our team. As a Medical Customer Service Representative, you will play a critical role in ensuring the safety and well-being of our donors, while also providing exceptional customer service and support.Key Responsibilities:Screen...

  • Customer Service Representative

    3 weeks ago

    Mankato, Minnesota, United States Cognizant North America Full time

    Job Summary:As a Customer Service Representative at Cognizant North America, you will be responsible for providing technical assistance and support to internal/external clients, trading partners, and vendors who are utilizing TriZetto products. This is a fully remote position, and you will be working in a fast-paced dynamic environment.Key Responsibilities:...

  • Customer Service Representative Weekends

    4 weeks ago

    Mankato, Minnesota, United States Planet Fitness Full time

    At Planet Fitness, we're looking for a Customer Service Representative to join our team on weekends. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members and guests. Your duties will include greeting members, handling front desk activities, facilitating updates to member accounts, and...

  • Customer Service Representative

    4 weeks ago

    Mankato, Minnesota, United States Compeer Financial Full time

    Compeer Financial: A Champion for Rural AmericaWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Compeer Financial. As a champion for rural America, we empower those in agriculture and rural communities to achieve their goals and expand their possibilities.Key Responsibilities:Provide exceptional service and a...

  • Relief Customer Service Representative Driver

    4 weeks ago

    Mankato, Minnesota, United States Vestis Full time

    Customer Service Representative Driver OpportunityVestis is seeking a skilled Customer Service Representative Driver to join our team. As a key member of our operations team, you will be responsible for safely operating a company step van to provide products and services to our clients.Key Responsibilities:Verify daily preventative maintenance of the vehicle...

  • Customer Service Representative Associate

    4 weeks ago

    Mankato, Minnesota, United States Cognizant North America Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative Associate to join our team at Cognizant North America. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our clients via inbound phone calls.Key Responsibilities:Answering a high volume of inbound...

  • Medical Customer Service Representative

    3 weeks ago

    Mankato, Minnesota, United States Biolife Plasma Services Full time

    At BioLife Plasma Services, we are committed to providing exceptional customer service and ensuring the quality of our plasma donations. As a Medical Customer Service Representative, you will play a vital role in our team by greeting and focusing on our donors, while ensuring their safety and the safety of our team.Key Responsibilities:Answer phones and...

  • Customer Service Representative

    3 weeks ago

    Mankato, Minnesota, United States Taylor Communications Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Taylor Communications. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Your Key Responsibilities:Provide timely and effective responses to...

  • Customer Service Representative

    4 weeks ago

    Mankato, Minnesota, United States Michaels Stores, Inc. Full time

    Job Summary:Michaels Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering friendly customer service, helping customers shop our store, and finding what they're looking for.Key Responsibilities:Deliver friendly customer service and help customers shop our...

  • Customer Service Representative

    3 weeks ago

    Mankato, Minnesota, United States CCFBank Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Teller at CCFBank.This is a fast-paced, interactive position that requires excellent customer service skills and the ability to work well in a team environment.As a Teller, you will be responsible for assisting customers with their banking needs, processing deposits,...

  • Customer Service Representative

    4 weeks ago

    Mankato, Minnesota, United States UNFI Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier and Customer Service Associate to join our team at UNFI. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    3 weeks ago

    Mankato, Minnesota, United States Kwik Trip Full time

    Job Summary: Kwik Trip is seeking energetic and positive individuals to provide exceptional customer service and maintain a clean and inviting store environment. Key Responsibilities: • Provide excellent customer service and ensure a positive guest experience • Maintain a clean and organized store environment • Work effectively in a fast-paced...